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As the Director of Customer Experience, you will have the opportunity to transform our customer service organization from one that receives consistently high CSAT Scores utilizing traditional customer service tactics and technologies to one that will provide world-class, customer journeys and experiences and outcomes utilizing the latest AI and related technologies.
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Maintain key relationships with internal B. Braun departments (i.e., Sales, Marketing, Technical Services, Customer Service, etc.) To gain access to our Healthcare Customers clinical settings, field sales, field service, and other customer facing professionals are required to register with the vendor credentialing organization associated with the Healthcare Customers, complete the Healthcare Customers’ required process, and undergo a series of clearances.
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Job SummaryJob Summary:As a Unit Facilities Director, you will be responsible for the effective leadership of site services which includes the successful management of supervisors, finances, client relations, and customer satisfaction, program quality standards, performance improvement, and personnel performance and productivity.
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Provides customer service in all areas of funeral arrangements, cremation ceremonies and interment to assist families following the loss of a loved one. Provides aftercare in absence of Family Service Counselor.
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Make sure all plans and tactics are customer-first to create optimal online journeys by service. The Director, Digital Commerce and Optimization will test aggressively to find the best ways to create leads and convert prospect customers to service bookings across Chapter’s physical locations.
$180,000 a yearFull-timeExpandApply NowActive JobUpdated 11 days ago - UpvoteDownvoteShare Job
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As an Associate Global Director, they will implement strategic account/action plans for each account that will include: KPI Achievement, customer engagement, key tactics to grow market share and drive preference globally, new hotel ramp-up, annual & quarterly account reviews, promotions, and B2B marketing opportunities.
Full-timeRemoteExpandApply NowActive JobUpdated 18 days ago - UpvoteDownvoteShare Job
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The Assistant Director of Contract Management provides leadership to the UIC Purchasing and Contract Management contracts team, to oversee the management of contract activities within the University of Illinois at Chicago (UIC) to ensure operational needs are met and conducted in compliance with University guidelines/regulations and established departmental policies/procedures; and in support of customer service goals.
$115,000 a yearFull-timeExpandApply NowActive JobUpdated 18 days ago - UpvoteDownvoteShare Job
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The D3 team is a full-service creative agency that supports the PepsiCo Foods North America business, working on iconic brands like Lay’s, Doritos, Tostitos, Smartfood, Cap’n Crunch and Quaker (to name just a few.
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Our experienced management teams are the cornerstone of our success in Assisted Living, Memory Care & Independent Living through confident leadership while ensuring delivery of the highest standards of quality care, exceptional customer service, employee appreciation & engagement.
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You’ll deeply immerse yourself in knowing your internal and/or external customer(s) by employing empathy and design thinking to define broad-scale solutions that provide breakthrough leverageYou’ll model adaptability by encouraging continuous evolution to product strategy in light of industry trends, emerging solutions, new insights and changing customer and business needs.
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Lead sales enablement platforms and tools to equip sales / service teams with the necessary knowledge, skills and behaviors to have effective high-quality customer conversations, resulting in increased win-rates and customer satisfaction.
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The Area Director assists each Customer Service Center to professionally develop their safety and training staff. National Express companies share a strong commitment to provide the highest level of transportation safety, quality transportation, outstanding customer service and positive employee relations.
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Minimum of 2 years of professional experience in sales execution, sales enablement, alliance management, sales, B2B marketing, customer service, e-commerce, and other customer engagement applications.
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The Assistant Head of School works closely with the Head of School to ensure that the school provides a high-quality learning experience for children, exceptional customer service to parents, and a supportive, collaborative work environment for staff.
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Own the service line customer experience; develop messaging and priorities by channel and part of the journey and work with channel partners to execute across media assets, social media, web experience and CRM journeys.
$195,000 a yearFull-timeExpandApply NowActive JobUpdated Today
customer service jobs Title: director in Chicago, AZ, Australia
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