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Provides excellent customs brokerage service to increase customer satisfaction. Gathers and shares customs brokerage customer service best practices. Reviews customs brokerage service standards with customers to reach agreement on service levels and to retain business and manage organic growth.
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Define the Strategy, Mission, Vision and Roadmap for the combined products, unifying the firm around a service-oriented architecture, leveraging a trusted CMDB. Ensure the highest value outcomes are prioritized based on customer and stakeholder inputs including end-to-end Value Stream maps.
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Product Management: Drive the product roadmap for MMA’s AI needs, working closely with the MMC and MMA development teams and the MMA AI Council to prioritize features and enhancements based on customer needs and market trends.
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Utilize strong background in Data Loss Prevention (DLP), Cloud Access Security Brokers (CASB), Secure Access Service Edge (SASE), data protection products and practices and customer research and insights to represent the voice of the customer to the engineering team(s.
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You will be focused on communications throughout the customer lifecycle including order management, onboarding, account and service, billing, and support communications for all AT&T mass market consumer products including wireless and fiber.
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The Product Marketing Manager will own, develop and execute major product launches, working closely with sales, revenue management, product, marketing and customer success to drive business growth, positive customer outcomes, and achieve financial goals.
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In this role, you will be the first Product Manager on the team and work closely with the founders, design, and engineering to help ship new features and improve existing ones. Our client is on a mission to modernize the $220B+ Metal Service Center (MSC) industry – the backbone of America's industrial economy.
$125,000 - $150,000 a yearFull-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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Assist with testing and readiness for the launch of the new operational processes, platform features, and API Product enhancements by creating workflows, procedures, and training materials to prepare our API Customer Experience Professionals to work with customers.
$74 - $78 an hourFull-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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The Product Manager will be responsible for developing product enhancements for leading retailers and CPGs within our Customer Insights Products portfolio. Have the best quality and service for customer success.
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UCaaS Technical Product Manager - Remote At Sangoma, we believe in an audaciously simple value proposition - highly scalable solutions and unparalleled service reliability. We are currently looking for a Product Manager to execute the product strategy, roadmap, design, and go-to-market plans.
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As principal technical product marketing manager for HCLS, you will make recommendations for new service creation (e.g., defining ‘what’ to build) in partnership with product and services team(s), reviewed and approved by AWS leadership, and then drive positioning, messaging, and naming for those products.
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We are looking for an experienced IT Product Manager who has deep implementation skills with Service Cloud and Customer success products and is enthusiastic about owning the design, execution and strategy for effective, scalable, end-to-end business solutions for our internal world-class Account Success organization at Salesforce.
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This opportunity is for an Integrated Receivables Product Manager who will be focused on the following activities:•Strategize across the Receivables product team to deliver modern, scalable solutions to the market•Perform product management activities for an existing solution and manage a growing P&L•Collaborate with partners in operations, technology, sales and client care to improve customer experience and communication.
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5 + years experience in Operations Excellence or Customer Service ideally in the freight forwarding, customs, Supply Chain or other similar industry. Collaborate daily with cross-functional operational teams, such as operations, IT, sales and customer support, regarding the future of the product.
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Maintain up to date call details and communicate to appropriate departments as needed, which may include the Sales, Customer Service, CRM, Product Management, and Quality departments.
Full-timeExpandApply NowActive JobUpdated 21 days ago
customer service manager jobs Title: product in Atlanta, AL, Australia
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