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Technical Product Manager
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$74 - $78 an hour
Full-time
- Work Requirements: US Citizen, GC Holders or Authorized to Work in the U.S.
- Look for ways to improve operational processes and the experience, both from an employee and customer viewpoint, and act as a key stakeholder in coordinating this work across all teams to enable an ultimate launch date.
- Proficient computer navigation skills using a variety of software packages including Microsoft Office applications (Jira, Confluence, PowerPoint, SharePoint and ServiceNow experience is a plus).
- Strong understanding of ITSM and AGILE methodologies.
- 2+ years customer-facing support for API products (Sales Engineer or Technical Support) or experience working with APIs from either a technical standpoint, such as support, testing, or development with experience using REACT,js, Python, Node.js, or C#.
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