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Understanding of Enterprise Solutions including IT Service Management, IT Operations Management, IT Asset Management, Customer Service, Human Resources, Project Management, etc.
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Understanding of the ITIL framework including Incident Management, Problem Management, Change Management, Release Management, and/or Service Desk. Experience in other ITSM systems, such as BMC Remedy, CA Service Desk, or HP Service Manager (Peregrine.
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SRE is seeking a PMP certified Project Manager with experience managing Organizational transformation, human capital, strategy, leadership development, and coaching contracts. SRE delivers organizational transformation services to the federal government through strategy, people, leadership development, coaching, facilitation, and organizational change management.
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Implement IT Infrastructure Library (ITIL) processes, workflow customization, ticketing, process automation, report development, dashboard creation, and system configurations. Knowledge of systems and network performance and availability monitoring and analysis as well as configuration management.
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The TSDN Data Center Operations Manager will develop/update Standard Operation Procedures (SOPs) and ensure compliance with OCIO Service Level Agreements; provide exceptional system usability, availability, and reliability to exceed customer expectations; reduce operating costs through consolidation, virtualization, and capacity planning; maintain accurate reporting and documentation for incident management, change management, and configuration management.
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The HIR Program Management and Policy team is responsible for managing the methods by which IT work gets done, including project management, organizational change management, IT service management, IT policy and enterprise governance development, and internal communications.
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In this role, you will work with a team supporting a National Security client with execution of IT project management initiatives, projects, and objectives to support accomplishment of the strategic goals of the organization.
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Knowledge of Organizational Change Management and adoption metrics preferred. The office of HIR Program Management and Policy is looking for a program manager to both support PMO-related activities and manage enterprise-wide projects.
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Creates a collaborative partnership among IT leaders and portfolio stakeholders, and enables resource demand planning, change management, and project pipeline planning decisions.
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Ability to identify best practices, effect re-engineering, change management, business management techniques, continuous process improvement, root cause analysis, IT-planning, develop/recommend IT performance-based metrics, and organizational development activity.
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Experience with software development, systems engineering, business process engineering, customer relationship management, project management, financial management, change management, risk management and IT service management.
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Through subordinate program/project managers, lead and supervise the overall delivery of service support to; transport operations, maintenance management, change and configuration management, and deployment of transport infrastructure.
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Experience with IT project management and Agile methodologies (SAFe/scrum) with direct professional experience delivering Agile IT projects. Evaluate risks related to requirements management, business process definition, testing processes, internal controls, project communications, training, and organizational change management.
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The client seeks a Project Manager to support the Project Management Office (PMO) for the PASS Cloud project. As required, assist, or take responsibility for, the analysis, planning, and management activities related to project scope and objectives including overseeing the RAID (risks, actions, issues, and dependencies) process; the change management process, and the communications process.
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Solid understanding of and demonstrated experience in using appropriate tools: (Agile Project Management tools such as: Jira Microsoft Project, Vision, SharePoint and all Office Tools Excellent oral and written communications skills and experience interacting with both business and IT individuals at all levels including the executive level.
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project manager change management it jobs in Washington, Maumelle, Arkansas
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