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The Mobility Customer Support Specialist provides direct support to the Senior Mobility Engineer with Mobile Device Management (MDM) user support and issue resolution.
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Take back-to-back tech support or customer service phone calls with customers throughout the entirety of your shift. As a part of Customer Experience Operations (CXO), the Field Operations team is the voice of the company to our customers with a focus on resolving customer issues, preventing future problems, and promoting our services, while listening, connecting and caring for the customer through voice and chat interactions.
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Click here to watch a short video previewing the Top 10 reasons to join our award-winning customer experience team to help keep people, families and communities connected to the news and entertainment that matters.
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Engage with a diverse consumer base to provide solutions for customer needs and technical issues. Tech savviness with the ability to smoothly operate multiple windows and tabs, while simultaneously providing Best In Class Customer Experience speaking to customers over the phone.
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SUMMARY Brandt is seeking a dynamic Technical Product Support Specialist to join our team and provide exceptional customer and dealer support for our Road Rail equipment and Hydrovac Trucks.
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You’ll work with other teams across our matrixed organization to ensure proper integration of customer systems with our API, automate data processing and reporting from our autonomous vehicles and scale our customer support systems.
$150Full-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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As a Customer Experience Representative, you will serve as an information resource for billing, programming, and technical troubleshooting questions – including promoting products and services to our new and existing customers so they get the most value and enjoyment from their DISH experience.
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Supermicro is looking for a stellar Technical Support Associate to support our Global Service network and help build a world class field engineering organization. Job Segment: Cloud, Technical Support, Embedded, Linux, Field Engineer, Technology, Engineering.
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Six months of related customer service and troubleshooting experience and/or training. Support customers between the hours of 8 AM to 12 AM EST. Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Infinite, Boost Mobile, DISH Wireless, OnTech and GenMobile.
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We are looking for a Customer Support Specialist to join our team, based in our Honolulu studio. Therefore, we welcome unique individuals with experience and a willingness to work outside of customer support in a positive and fun environment.
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First Point Person for issues escalated by Customer Service (if the problem is consumer-related and not account-specific) Drug Safety (Pharmacovigilance) email box Reconciliation report support Training support (product, procedural, systems for new hire/cross-training) Qualifications: High school diploma or GED required.
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As a Customer Onsite Specialist , you will visit different job sites maintained by Wonolo’s customers (commonly a warehouse or production facility) to ensure customers and local workers (Wonoloers) have easy access to our support channels.
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The Technical Support Engineer is the face of Outreach and the voice of the customer. We are seeking customer obsessed individuals with technology support and customer facing expertise to provide differentiated support services for the Outreach Platform.
$60,000 - $105,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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As a Storage Customer Service Representative, you will work as part of a support team to be the face of U-Haul Company’s exceptional service. U-Haul is in search of friendly, motivated people for the position of Storage Customer Service Representative.
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Support the site manager with facility operations. You can start today and get paid today! U-Haul Holding Company, and its family of companies including U-Haul International, Inc. ("U-Haul"), continually strives to create a culture of health and wellness.
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customer support jobs Title: customer specialist Company: Dice in Mabelvale, Arkansas
FEATURED BLOG POSTS
Virtual Reality Job Interviews
With the advent of desktop computers, the arduous task of scouring through weekly job classifieds became a thing of the past. The mid-1990s brought about a new era where job seekers could easily search and apply for jobs online. The introduction of AOL's Instant Messaging feature provided an even faster means for employers and candidates to communicate and schedule interviews. As smartphones became more pervasive in the early 2000s, hiring managers increasingly used phone calls for screening and interviewing candidates. Despite this trend, over 80% of interviews still took place in person.
A Potential TikTok Ban?!
As you may already know, there has been a lot of talk lately about the possibility of a TikTok ban. While this has not yet come to fruition, it's important to consider the implications this could have for businesses and recruiters who rely on TikTok as a platform to market their brand, recruit new talent, and connect with their audience.
The Effects of Workplace Racism and Sexism
One day it's a covert statement to a mother returning to work after maternity leave. Another day it's a lingering gaze at an employee enjoying a culturally rich meal. These microaggressions (or sometimes macroaggressions) can take an employee from a confident, high-performer to one that feels insecure being themselves at work. Your employees engage with people with different ideas and feel most comfortable and valued when they can work without losing their cultural, racial, and gender identity. While most employers know this, why have workplace racism and sexism often been neglected?
When Rage Applying Strikes: How to Identify Unserious Candidates
As the job market remains highly competitive, we have seen a surge in "rage applying." This is when candidates apply to multiple jobs, often without considering whether they are truly interested in the role. Rage applying goes hand-in-hand with quiet quitting. Often, employees want to entertain the thoughts and feelings of leaving their job, but they aren't necessarily serious about leaving yet. Meanwhile, other employees engaging in this trend are actually trying to find a better role. As a recruiter, it can be hard to identify who are the real applicants in a sea full of quiet quitters, but understanding rage applying and identifying red flags will certainly help.
How to Increase Job Ad Exposure
In today's competitive job market, writing quality job ads is critical for attracting top talent to your organization. While networking and candidate referrals are prime real estate for finding qualified candidates, nothing beats the tried-and-true method of writing an extraordinary job ad. But while writing a great job ad is the first step, what's more important is increasing visibility. You could have the most detailed, well-written ad on the internet, but if no one sees it, then you are wasting time (and potentially money!). Employers often believe that job boards are the root of the problem, but you can learn how to increase job ad exposure by tweaking a few steps of your recruitment process.
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The job market has shifted significantly in recent years. The accelerated adoption of technology has not only pushed many companies into remote working arrangements but also increased the availability of supporting tools and technologies (i.e., video conferencing and collaboration software).