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Responsible the implementation and execution of Companion Animal Operations and Aquatics (where applicable) through training and coaching partners to include: Animal Care, Aquatics and Companion Animal Maintenance, Ordering, all Regulatory Compliance, CAPI, HAHC, CAPC and Vet Care/Relationships.
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The Operations Leader – Animal Care will coach and mentor all Pet Care Center partners in the processes to support and drive the guest experience and animal care. Provides quick and courteous service to all guests by determining their needs, sharing product knowledge, and suggesting the appropriate merchandise to satisfy their needs, utilizing our selling strategy throughout the PCC.Supports the implementation and execution of Omni Channel through training and coaching partners to include: BOPUS, Ship-from-store, Curbside, Endless Aisle, and overall Guest Experience.
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Supports the implementation and execution of Omni Channel through training and coaching partners to include: BOPUS, Ship-from-store, Curbside, Endless Aisle, and overall Guest Experience.
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We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers.
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Accountable as Leader on Duty for supporting for supporting Pet Care Center execution, training, communication and maintenance of company initiatives, programs, legal compliance, policies, procedures, safety practices, and promotions.
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Process register transactions in a way that creates a great experience for each guest. Contact outside of PETCO may be required to coordinate merchandise returns, ordering parts, Pet Care Center repairs, coordination of vaccination clinics, Pet Care Center events, vendor meetings, etc.
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Ensure the health and well-being of live animals by providing the correct care in accordance with the established Petco standards, policies and procedures including the completion of the hourly animal health check and wellness cards.
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We are 29,000 strong, working together across 1,500+ pet care centers, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, eight distribution centers and two support centers.
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They will also assist in managing all aspects of the Pet Care Center’s business in accordance with Petco operational standards and safety procedures. PROMOTE SAFETY. Ensure Petco policies, procedures and safety standards are closely observed and executed, and all new policies and procedures are properly implemented in the Pet Care Center.
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Supervisory ResponsibilityThe Operations Leader – Animal Care directly supervises the Operations Specialists & Senior Aquatics Specialists, in applicable locations. Position OverviewThe Operations Leader – Animal Care promotes and ensures the efficient and effective operations of the Companion Animal Department and drives the sales of aquatic pets, reptiles, birds, and small companion animals.
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Ensure Petco policies, procedures and safety standards are closely observed and executed, and all new policies and procedures are properly implemented in the Pet Care Center. The Operations Leader - Animal Care directly supervises the Operations Specialists & Senior Aquatics Specialists, in applicable locations.
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Supports the implementation and execution of Omni Channel through training and coaching partners to include: BOPUS, Ship-from-store, Curbside, Extended Aisle, and overall Guest Experience.
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Provide leadership to maintain a positive business climate that motivates Pet Care Center teams in alignment with our company goals. In partnership with the PCC Leaders, ensures proper partner scheduling is maintained to ensure in-stock goals and proper guest service levels are met during peak hours.
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The Operations Leader - Animal Care is responsible for training, developing, supporting operations scheduling and leading a high-performing team that delivers the Companion Animal department's budgeted sales goals, gross margin, animal, and merchandise shrink targets.
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Ensures an exceptional guest experience for all Omni-channel initiatives, to include but not limited to Instacart, Extended Aisle and Repeat Delivery. Evaluate guest inquiries and as needed refers to Guest Experience Leader and/or Leader on Duty.
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guest experience regulatory compliance total care jobs Company: Petco in Camden, Arkansas
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