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Harness excellent communication skills, including active listening and effective problem-solving. Ignite your career today as a Virtual Insurance Specialist! As a valued team member, you will engage with multiple clients throughout the day, delivering unparalleled service and demonstrating in-depth product knowledge.
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Customer Service Specialists obtain this by; minimizing the loss of products by monitoring checkout orders and customer behaviors, troubleshoot, resolve, and/or de-escalate technical issues while regularly communicating with the Customer Service Manager regarding customer interactions, asset protection, and equipment.
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Ability to provide technical support through basic problem solving (e.g., reboots, paper and currency jams, product look up, EFT freezes) Exceed our customers' evolving expectations by providing World Class customer service and a pleasant and rewarding shopping experience.
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The CSS must exhibit good customer service, problem solving, multi-tasking, proper telephone etiquette, attention to details, and oral communication skills, as well as, exhibit a willingness to be a team player.
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The Customer Service/ Call Center Specialist works with and reports to the Customer Service Manager. The Customer Service Specialist takes on a wide variety of tasks, all of which involve supporting the company's operations and products.
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