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Handle charge by phone, Back office search functions, Back office The Order Viewer, Flash Seats for Admin, Flash Seats for Customers, Customer Service Basics, Utilizing Wiki, Slack, Five9, Escalation process, Transfer process, Brand protection (Dos and Don'ts), Outlook, including calendar, Quality Assurance, Soft skills, MOD - Method of Delivery, Back Office Refunds, Back Office Exchanges, Submitting Internal Inquiries (case by case scenarios.
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Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment.
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POSITION OVERVIEW INBOUND CALL CENTER REPRESENTATIVE SUPPORTING TOLLING OPERATIONSWe are looking for Customer Service Representatives to support inbound customer service. Compensation is commensurate with experience and while prior contact center experience isn’t required, experience in customer service, tech support, inside sales, or back-office support is a plus.
$13.1 - $17.1Full-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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AppFolio is seeking a detail-oriented and analytical Workforce Management Analyst to join our dynamic Customer Care team. Real-Time Management: Monitor and manage real-time staffing levels to achieve optimal service levels and efficiency.
$99,000 a yearFull-timeExpandApply NowActive JobUpdated 19 days ago - UpvoteDownvoteShare Job
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While prior contact center experience isn’t required, experience in customer service, tech support, inside sales or back-office support is a plus. We are looking for customer service representative to support inbound and outbound customer service projects for General Electric Appliances.
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Contact Center Experience: minimum 1 year or equivalent customer service experience. Adhere to established protocols, KPIs, guidelines, and company policies to ensure consistent and standardized delivery of customer service.
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We are looking for Customer Service Representatives to support inbound customer service. This position supports customer service, technical support, and customer sales interactions.
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Must be customer service oriented (empathetic, responsive, patient, and conscientious) MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
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Strong attention to detail and ability to follow-through/follow-upA self-starter with an entrepreneurial approach who is able to work independently to achieve resultsEngaged listener able to determine customer needs and present the appropriate DMS product and or service solutions Superior influencing skills, able to present strong value propositionsDemonstrated ability to communicate complex solutions effectively to decision-makers.
$50,000 a yearExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Prior automotive sales or retail experience, customer service, call center, or business development experience a plus. The Sales Experience Manager's (Sales Advisor) primary role in the dealership is to respond to customers that inquire about a vehicle advertised online utilizing phone and email methods.
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The Client Experience Representative (CXR) is to deliver an excellent customer experience via phone, email and chat supporting transportation factoring & payment platform clients The ideal candidate will have experience in client service and will actively demonstrate commitment to client education, retention and teamwork.
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Will consider contact center management experience in factoring, financial services, or in a customer service role in lieu of degree. Implements customer centric contact center playbook across customer service teams.
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15.00 / hourCUSTOMER SERVICE AGENT SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTSWe are looking for Customer Service Agents to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector support positions.
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The Mane Desk Specialist provides customer service for students and visitors via phone, e-mail or in person by giving accurate and timely answers to their questions about enrollment, registration, financial aid, billing and payments, and other related services.
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The primary function of a Field Service Technician is to provide outstanding service and support to all customers whether it is trouble shooting over the phone or on-site service.
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customer service phone jobs in Dallas, ND, Arizona
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