- UpvoteDownvoteShare Job
- Suggest Revision
We are looking for an experienced Technical Customer Support Specialist to join our team to help the maritime shipping industry adapt to a rapidly changing economic, regulatory, and ocean environment.
$150ExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
- Suggest Revision
Reporting to the VP of Global Customer Operations, the Director of UB Customer Support will lead a team of escalation leads, technical support analysts, and vendor agents to serve thousands of B2B customers and their millions of employees.
ExpandApply NowActive JobUpdated 7 days ago - UpvoteDownvoteShare Job
- Suggest Revision
We take pride in providing stellar, high-touch technical support throughout the customer lifecycle, and the Product Expert is the face and heart of the customer experience.
ExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
- Suggest Revision
3+ years of technical customer support experience for electro mechanical and software systems. The Technical Customer Support Manager will work closely with engineering, operations, and customer success teams to ensure uptime of products at customer sites by reacting to technical issues and continuously improving internal support workflows and documentation.
ExpandApply NowActive JobUpdated 22 days ago - UpvoteDownvoteShare Job
- Suggest Revision
You will work with your team to inspire Technical Support members to take action in alignment with core company objectives while reinforcing a strong distributed team culture, and creating responsive talent management systems.
ExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
- Suggest Revision
Technical Customer Support Engineer. Own resolution of tier 2 support conversations from investigation, root cause analysis, escalation to Engineering and Product teams, and providing recommendations and fixes back to the customer.
$50,000 - $60,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
- Suggest Revision
Able to build solutions yourself - we are also responsible for Support and Customer Success tooling so need to take ownership of improvements. You’ll be working closely with the rest of the Customer Success team to ensure that we are meeting our internal targets for support ticket response.
ExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
- Suggest Revision
The role of the Technical Support Representative is to help maintain and bolster customer happiness. Technical Customer Support Representative. Receiving, responding to, tracking and directing technical support calls and e-mails from our customers.
ExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
- Suggest Revision
Customer Technical Support Specialist (CTSS) is a key customer-facing role within the Field Service team. The CTSS is responsible for delivering first-level technical support for instrument-related service and application issues to customers based within our North America, and Europe operations.
ExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
- Suggest Revision
As a manager for this area, youll provide domain and technical leadership, guide architectural and design decisions on complex programs to build solutions and features that scale, deliver near and long-term value for our Customer Support team, help them be efficient and do their best to provide world class support to Asanas Customers globally.
ExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
- Suggest Revision
You are a highly-motivated individual that can work independently - You are a natural problem solver, willing to triage problems that may not have a pre-defined solution - You can speak fluent English and have above average technical fluency (typing speed of 40 WPM.
ExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
- Suggest Revision
1 yearHTTPvwoSnThis cookie is set to make split-tests on the website, which optimizes the website's relevance towards the visitor the cookie can also be set to improve the visitor's experience on a website.
ExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
- Suggest Revision
10+ years of leadership experience developing top-performing teams in Customer Success, Technical Support and Services. - Lead customer-facing teams, including coaching sub-function leaders (Customer Success, Services, Technical Support) to ensure that all teams are aligned and focused on delivering an exceptional customer experience.
ExpandApply NowActive JobUpdated Yesterday - UpvoteDownvoteShare Job
- Suggest Revision
A SPAN Technical Customer Support Rep is patient, empathetic, and eager to ensure an excellent customer experience. SPAN is growing fast and were looking for a Technical Customer Support Representative to help our technically-minded installers and non-technical homeowners navigate the ins and outs of all SPAN products.
ExpandApply NowActive JobUpdated 6 days ago - UpvoteDownvoteShare Job
- Suggest Revision
Senior Manager, Customer Experience (Support) Looking for an individual with the experience and talent to dramatically improve the overall technical escalation management, liaising closely with product management and engineering to drive product usability /serviceability, defect mgmt.
ExpandApply NowActive JobUpdated 6 days ago
technical support jobs Title: customer support in San Francisco, Laveen, Arizona
FEATURED BLOG POSTS
What is a Policy of Non-Retaliation & How to Create One
Your company probably has many policies in place – anti-discrimination policies, equal opportunity policies, ethics policies, and so on. However, it is important to re-evaluate whether you have a policy that covers every situation. Say for instance one of your employees submit a complaint in good faith to their supervisor. To their surprise, they are met with retaliation, such as demotion, defamation, or even termination.
How to Take Your Careers Page to the Next Level
Your careers page deserves a lot of attention. It is not just another page on your website. It is a vital tool that could enhance your recruitment outcomes. But in order to do that, you have to make sure it's fully optimized.
When to Tell Your Boss You're Job Searching
The Bureau of Labor Statistics has found that individuals, on average, have 12.4 jobs throughout their working life. So regardless of where you are on the career ladder, it’s inevitable that at some point, you’ll begin looking for another job. That said, you might be wondering,
What Questions Can You Not Ask in an Interview?
It can be stressful to interview candidates to fill an open role at your company. Maybe your boss is on you to hire someone who’s absolutely perfect as soon as possible. Maybe you don’t have a ton of experience yet in conducting interviews. Whatever the case, there’s a lot to take under consideration when you’re the one in charge of interviewing. For instance, “What questions can you not ask in an interview?” may very well be running through your mind given its legal ramifications. Knowing exactly which interview questions are off-limits (and which are fine to ask) will boost your confidence as you continue to search for the ideal new hire.
How to Prepare to Be Fired - What You Need to Do
If you’re reading this, let me be the first to tell you how sorry I am. Getting fired feels crappy, disheartening, hurtful, and all the other bad, sad words. But here’s what I want you to do. First, let yourself fumble for a minute. Then, pick your head up — sometimes getting fired is a blessing in disguise. If you think termination is around the corner, we’ll teach you how to prepare to be fired and what to do next so you land somewhere even better.
How to Find a Job That Makes You Happy - 11 Concerning Facts
Do you ever feel like your life is like one of those rom-com movie scene openers? You know, the ones where the main character rolls out of bed, awakened by a casually upbeat theme song, sulks their way to the coffee pot, and then trudges toward their computer to begin yet another boring day at work?
How to Decline a Job Offer You Already Accepted
When you think about it, turning down a job offer is not the worst position you could be in. If you’ve been lucky enough to consider multiple job offers, well, then you’re lucky enough.