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Must have 3+ months related customer care / customer service experience and/or training. This position requires candidates with excellent customer service skills, attention to details, phone skills and highly flexible shift availability.
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Our Remote Inbound Customer Service Representative answers inbound calls from medical providers, patients and billing services to assist in explaining services and claims information. Our team is defined by our values of: Integrity, Customer-Focus, Innovation, Diversity & Inclusion, and Tenacity.
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Do you love collaborating across teams to deliver customer success? Working collaboratively with the Client Success Manager to ensure the day-to-day relationship management activities. Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law.
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Req ID: 440597 BASIC PURPOSE: Contact Center Representative provides exceptional customer service, Roadside Service dispatch, and initiates sales to a wide range of clients. As a customer service representative at Love’s, you will play a pivotal role in serving our customer base as an empowered agent in our “whatever it takes” drive to deliver the best resolution to our customers.
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Conduct comprehensive analysis of daily/weekly/monthly reports on call center performance key performance indicators (KPI’s) including: average speed or answer (ASA), abandonment rate (AR), average handle time (AHT), First Call Resolution (FCR), and Customer Satisfaction.
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Understands operational procedures and deters acts of dishonesty within established customer service guidelines. In fact, that’s what it’s like throughout the entire TJX family, which includes TJ Maxx, HomeGoods, Sierra, and Homesense.
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Demonstrates expertise in CDK products, establishing a reputation for being a trusted advisor.
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The Senior Customer Success Manager drives business growth for some of the most influential Sellers on the Amazon Store, ensuring Seller satisfaction by delivering an optimal level of service through strategic insights and relentlessly high operational standards.
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Developing customer relationships by identifying self-storage needs and providing appropriate solutions while delivering a WOW! This includes skills in both customer service and property maintenance.
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Takes payment information and other required information such as addresses and phone numbers for customer checkout. + Places or cancels customer merchandise orders. + Provides the highest level of customer service.
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The world’s largest companies and public sector organizations trust DXC to deploy services across the Enterprise Technology Stack to drive new levels of performance, competitiveness, and customer experience.
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Responsible for providing an exceptional service experience to multiple customers at one time and contribute to the store achievement of Five-Star Customer Service. Use all systems to manage the customer flow to deliver Five-Star Customer Service experience.
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Under the supervision of the Customer Retention Manager(s), the Remote Customer Retention Specialist acts as the primary point of contact for all inquiries and issues involving Internet Customer Service via phone acting as a liaison to the Processing Department team.
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We are hiring an experienced Customer Success Manager to join our Customer Success team. In this role, you will report directly to the Director of Customer Success and will be responsible for managing and growing our customers.
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As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment.
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Title: customer Company: Hannaford in Oklahoma City, Not-specified, Alaska
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