Handling inbound Customer Service calls, assisting with an assortment of questions from website assistance, escrow to processing payoffs. The Performing Loan Consultant will handle inbound customer service related calls, as well as, contact homeowners across the country to collect past-due mortgage payments, identify their issues, and develop practical payment solutions that help them get current in their mortgage payments.

Inbound Sales Representative (On-Site) The Inbound Sales Representative interfaces with client customers via calls and the internet. Interface with customers via inbound calls who have been prompted by sales materials.

Partners with Administrative Support team and the On-site Community Manager to effectively manage the front reception area and inbound calls as well as assist with various administrative projects.

Coordinates inbound inquiries, phone calls, walk-ins, and customer service while supervising a Student Services Specialist 1 and Federal Work Study Students. Serves as an on-site admissions counselor by advising prospective students, families, and the general public to recruit students to Augusta University.

On-site fitness center and/or reimbursed fitness center membership costs (location dependent), with yoga studio, Pelotons, personal training, group exercise classes. + Receive inbound customer service calls and cases ensuring the timely resolution of issues resulting in minimal brand impact and maximum customer satisfaction.

The Supervisor - Customer Service is responsible for managing the Performing Mortgage Inbound Customer Service team. Supplement the efforts of our Audit Staff by randomly monitoring live calls as needed.

Monitor reports and reviews for the cross-functional areas (loan servicing, inbound, performing, consumer) On their behalf, we manage (or “service”) their loan portfolios, which means that we collect homeowners’ mortgage payments, pay their tax and insurance bills, and help homeowners in default to get current.

Provides direct receptionist support to all on-site property needs by providing the highest quality customer service to inbound callers, visitors and vendors. Filters inbound calls to determine appropriate direction.

Handle day-to-day group sales & arena sales operations: fielding inbound calls, conducting outbound call blocks, and scheduling off site meetings with clients. Create sales goals, on a per event basis, for Group Sales department & Event Rental Spaces.

HYBRID ROLE in Stow, OH. Work from home Monday and Friday Tuesday/Wednesday/Thursday is on-site at Matco headquarters in Stow, OH. WHAT YOU WILL DO You will work to establish payment solutions for 1 st party past due credit accounts through outbound and inbound customer call interactions via a dialer system at our call center in our corporate headquarters.

Initial triage on all inbound support calls. Dispatching tickets that are not able to be handled remotely to our on-site technicians. Verifying that backups are functioning properly both on-site and off-site for clients.

Location : On site in Memphis, TN, Knoxville, TN, Nashville, TN, or Chattanooga, TN. Under general supervision, provide overall support to management, advisors and other support staff including, operating the firms business process management system, maintaining appropriate files, monitoring multiple email inboxes, working with back office to ensure processing is completed, handling of inbound calls/requests when needed and all other facets of support activities assigned.

Handles communication with new and existing providers through ISP Support line (inbound calls, email and outbound calls regarding Tech on site, NTE increases or assistance with store personnel.

Benefits: Medical, Dental, Vision, 401(k), Life Insurance, Pet Insurance, PTO, Tuition Reimbursement, Referral Payment, Tire and Automotive Services Discounts, On-site Fitness Center and Caf.

Conducting outbound calls and managing inbound calls to resolve overdue customer accounts. Communicating and follow-up effectively with management regarding customer accounts on a timely basis.