General Manager, Sales Operations Manager

Senior Leadership – General Management & Regional Operations Location: Multiple NearU Operating Regions (Carolinas + Southeast) About NearU NearU is a people-centric, process-driven, and technology-enabled customer service platform dedicated to transforming the home services industry. We improve the customer and employee experience through innovation, operational excellence, and a growth-oriented mindset. We invest deeply in our leaders, prioritize employee development and work-life balance, and foster a culture of accountability, collaboration, and continuous improvement. Position Overview NearU maintains a proactive Senior Leadership Talent Network to support growth, succession planning, and future opportunities across our operating regions. We are seeking experienced General Managers and Regional Operations Leaders with a strong track record of driving profitability, operational excellence, and team development in multi-site, service-based environments. This posting does not represent an immediate vacancy. All inquiries and applications will be handled with the highest level of confidentiality. Leadership Scope & Impact Senior leaders in this network may be considered for future opportunities with responsibility for: Full P&L ownership and operational performance across one or more locations Driving sales growth, margin expansion, and EBITDA performance Implementing standardized, scalable processes to support organic and inorganic growth Leading change initiatives to improve efficiency, customer experience, and quality metrics Developing strong leadership benches and succession plans Partnering cross-functionally with Marketing, Finance, HR, and Shared Services teams Sharing best practices and insights across NearU markets Ideal Leadership Profile Proven success leading service-based or field operations organizations Strong financial acumen and data-driven decision-making Ability to build followership and influence across direct and matrixed teams Results-oriented, hands-on leadership style with high accountability Experience scaling teams, processes, and performance in fast-paced environments Executive presence with strong communication and change leadership skills Qualifications 8+ years of progressive leadership experience; multi-site operations preferred Demonstrated ability to grow revenue and improve operational performance Experience with P&L management and KPI-driven execution HVAC, home services, or adjacent industries preferred but not required Why Join NearU’s Leadership Network Confidential access to future leadership opportunities A values-driven, high-performance culture Opportunity to make measurable impact at both market and enterprise levels Competitive compensation and comprehensive benefits Experience Demonstrated management experience leading high-performing sales teams. Strong background in business development with a track record of expanding client portfolios. Familiarity with Service Titan or similar CRM platforms for managing customer relationships and analyzing data. Expertise in technical or product-specific sales requiring detailed product knowledge and negotiation skills. Excellent analysis skills to interpret market data and adjust strategies accordingly. Exceptional leadership abilities combined with strong communication skills for effective team management and client interactions. Prior experience in account management, negotiation, marketing collaboration, and customer service is highly desirable. This role is ideal for a motivated leader eager to make a significant impact on our company's growth trajectory through innovative sales strategies and exceptional team leadership. Job Type: Full-time Pay: $80,000.00 - $125,000.00 per year Benefits: 401(k) 401(k) matching Dental insurance Health insurance Health savings account Paid time off Vision insurance Work Location: Hybrid remote in Charlotte, NC 28217