CMA Patient Resource Representative

Our promise to you:Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.All the benefits and perks you need for you and your family:* Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance* Paid Time Off from Day One* 403-B Retirement Plan* 4 Weeks 100% Paid Parental Leave* Career Development* Whole Person Well-being Resources* Mental Health Resources and Support* Pet BenefitsSchedule:Full timeShift:Day (United States of America)Address:895 HOWARD GAP RDCity:FLETCHERState:North CarolinaPostal Code:28732Job Description:Sign On Bonus up to $5,000Schedule: Full TimeShift: Days Monday-Friday 8am to 5pm* Answers inbound calls to the physician practice clinical lines in a polite and professional manner.* Assists callers with clinical tasks according to established protocols.* Provides appropriate chart documentation.* Collaborates well with Clinical Pod, Scheduling Pod, and clinical staff.Knowledge, Skills, and Abilities:Excellent Customer Service skills; [Required]Strong computer skills; [Required]Excellent English communication and writing skills; [Required]Call Center experience; [Preferred]Education:* High School Grad or Equiv [Required]Work Experience:* 2+ years of in-clinic experience as certified medical assistant [Required]Licenses and Certifications:* Certified Medical Assistant (CMA) [Required]Physical Requirements: (Please click the link below to view work requirements)Physical Requirements - https://tinyurl.com/msy4mja2Pay Range:$15.49 - $24.78This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.