Patient Care Coordinator (Float)

Pay: From $19.00 per hourJob description:F.I.T. Muscle and Joint Clinic is growing! We are hiring an outgoing, energetic Patient Care Coordinator to work in our Leawood location! You will be the face our clinic, welcoming and interacting with patients and handling all of the key responsibilities listed below:Description:Must be knowledgeable of all techniques and procedures performed within our clinics and uphold its standard for excellence. Responsible for competently and efficiently performing all tasks in a friendly, professional manner.Maintain open communication and confidentiality with patients and referral sources.Operate multi-line telephone system; answer, screen and forward calls, provide information, take messages, and review voice mails.Document ALL patient contact information, payment information, or any other verbal communication with patient in the patient account notes.Respond quickly and appropriately to patient questions and concerns.Transmit information or documents to referring physicians or other businesses, using computer, mail, or fax line.Accurately provide information about establishment such as location of our offices, or services provided.Duties:Greet patients and assist with the completion of required paperworkManage clinic phone calls, such as scheduling new patients appointments, rescheduling appointments and fielding marketing phone callsComplete transactions using POS systems, reconcile daily collections reportsScan documents and maintain medical records while adhering to HIPAATake inventory, stock and clean the lobby, PT bay and other clinic areasOpen and close the clinic(s)Verify insurance and benefits for patientsAll other job duties as deemed appropriate by managementQualifications:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representation of knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Essential:Experience handling sensitive and confidential business matters and information with discretion.Ability to to juggle a variety of tasks while remaining friendly to patientsMaintain a professional, cheerful and positive attitude alwaysAlways be honest and ethicalAbility to accept constructive criticism and deal calmly and effectively with high stress situationsAttention to detailWillingness to take on responsibilities, special projects, and challenges as they ariseAlways be actively looking for ways to help peopleManage one's own timeBe a team player and help to provide a positive, healthy work placePosition Requirements:Ability to use office equipment; computer, scanner, fax and phone systemPrior Health Care experience OR front desk experience required.Great communication and organizational skillsAbility to work quickly, yet meticulously in a fast-paced environmentMaintain professional appearance and appropriate attireExperience with Microsoft Office preferred (Teams, Excel, Outlook)Enthusiastic approach to customer servicePrior knowledge of insurance and insurance benefitsF.I.T. Muscle & Joint Clinic provided the following inclusive hiring information:We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.F.I.T. Muscle & Joint Clinic provided the following inclusive hiring information:We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.Please see the following tentative schedule below (This is subject to change due to coverage needs):Mondays: 7:30am - 6pmTuesdays: 11:00am - 6:30pmWednesdays: 7:30am - 1:30pmThursdays: 12pm - 6:30pmFridays: 7:30am - 6pmJob Type: Full-timeBenefits:401(k)401(k) matchingDental insuranceHealth insuranceLife insurancePaid time offRetirement planVision insuranceExperience:Front Desk or Insurance: 1 year (Preferred)Ability to Commute:Overland Park, KS and surrounding arreas (Required)Work Location: In person