Front Desk Agent

Are you passionate about delivering outstanding guest service? Do you enjoy a fast- paced, people-focused environment? Big Horn Lodge in Moab, UT is looking for a reliable and friendly Full-Time Front Desk Agent to join our welcoming hospitality team.At Big Horn Lodge, we believe great guest experiences start with taking care of our employees. When you join our team, you'll enjoy competitive pay, a supportive culture, and excellent benefits.What We OfferCompetitive pay: $20+/hour depending on experienceMedical, dental, and vision insurance401(k) with 4% company matchPaid vacation and paid time off (PTO)Hotel discountsA positive, team-oriented work environmentWhat You'll DoAs a Front Desk Agent, you'll be the first point of contact for our guests and play a key role in creating a memorable stay. Your responsibilities include:Greeting guests and handling check-ins and check-outsAnswering phones and managing reservationsAssisting guests with requests and questions in a friendly, professional mannerCommunicating with other departments to ensure smooth operationsHandling cash transactions accuratelyKeeping the front desk area clean, organized, and welcomingCompleting end-of-shift checklists to set the next team up for successNo two days are the same-this role is perfect for someone who enjoys variety and thrives on great customer interactions.ScheduleAM or PM4 days on / 4 days off scheduleWhat We're Looking ForPrior hospitality or customer service experienceStrong customer service and communication skillsBasic computer skillsFriendly, attentive, and professional attitudeDependable and detail-orientedAbout UsBig Horn Lodge, located in historic downtown Moab, is a sister property to Redstone Inn. Together, we are proud leaders in the local hospitality industry. Our mission is to create unforgettable guest experiences while fostering a positive, supportive workplace where employees can grow and succeed.Ready to Apply?If this sounds like the right opportunity for you, we'd love to hear from you! Our quick and easy application takes less than 3 minutes to complete.Apply today and become part of the Big Horn Lodge team!