Full-Time Year-Round Overnight Front Desk Agent

Job SummaryYou will be an integral member of the front office team that creates distinctively different and authentic experiences for our guests. You will warmly greet guests and assist them with their travel itinerary, reservations, and overall guest experience details. You will be able to promote hotel services and amenities to the guests, and connect the guest to local and authentic experiences in the community.Are you friendly and able to work in a fast-paced environment? The Hotel overnight front desk agent attends to guests' needs, included, but not limited to, registration, checkout, and cashiering.Full Time Benefits:Health, Dental, Vision InsuranceLife and AD&D InsuranceLong-Term Disability InsuranceVoluntary Accident and Critical Illness PlansOptional Supplemental Life Insurance401k match of 100% for 3%Referral BonusesHotel, Restaurant, Spa and Retail Discounts at Our Portfolio of HotelsPaid Time Off - Earn up to 2 Weeks of PTO Within Your First YearResponsibilitiesUse your exceptional written and verbal communication skills to provide ideas about guest amenities and experiences, and organize itineraries and reservations on their behalf.Utilize the freedom to go beyond to become an expert in the local community and confidently connect vistors to unique and unforgettable experiences in the local area.Share your personal passions and knowledge of the services and amenities available to guests to help them feel at home.Collaborate with team members to communicate what you see and hear to staff and management to ensure the guests' needs are being met.Have an impeccable eye for detail to ensure accuracy and efficiency.QualificationsExcellent guest service skillsExcellent verbal and written communication skillsProficiency with computersPrevious front desk agent or night audit experience preferredKnowledge of Opera a plusAbility to work 3rd shift and weekendsAbility to stand, walk and lift up to 25 lbs