Product Program Manager

Job Description:We are seeking a Program Manager (Business Professional) to support Demand Side Management (DSM) programs focused on Commercial & Industrial (C&I) customers. This role will manage the end-to-end lifecycle of a regulated utility program (“product”), ensuring it meets performance, regulatory, and financial objectives.This is a highly visible role offering ownership of program delivery, collaboration with cross-functional stakeholders, and exposure to energy efficiency initiatives within a regulated utility environment. Key ResponsibilitiesManage the full lifecycle of assigned DSM programs, including planning, execution, and performance tracking Forecast program performance and manage budgets to achieve regulatory filing targets Ensure compliance with program rules, regulatory requirements, and documentation standards Collaborate with internal teams, vendors, trade partners, and sales channels to drive program success Track and manage program activities using Salesforce (CRM) Develop and update program materials, documentation, and training resources Participate in stakeholder meetings and support regulatory filings or testimony as neededProvide ongoing communication and support to internal and external stakeholders QualificationsRequired:3–5+ years of experience in program management or product management Experience with budgeting and forecasting Hands-on experience with Salesforce (CRM) Strong stakeholder management and communication skills Proficiency in Microsoft Office (Excel, PowerPoint, Word) Preferred:Experience in regulated industries (utilities strongly preferred) Background in energy, government, or large enterprise environmentsPMP certification or similar (nice to have) Experience with data visualization tools (e.g., Power BI) Key CompetenciesStrong relationship and stakeholder managementAbility to thrive in ambiguous, fast-paced environments Excellent communication and presentation skills Highly collaborative with a proactive, problem-solving mindset Adaptable and comfortable handling a wide variety of responsibilities (“jack-of-all-trades”) What they will be doing/ working on: Manage the end-to-end lifecycle of DSM programs (e.g., energy efficiency programs like lighting) Forecast performance and manage budgets to meet regulatory goals Ensure compliance with program rules and regulatory filings Work within Salesforce to track and manage program activities Collaborate with vendors, trade partners, and internal stakeholders Develop program documentation, training materials, and customer-facing collateral Participate in meetings and support regulatory filings/testimony as needed Handle a wide variety of tasks in a fast-paced, ambiguous environment (“jack-of-all-trades” role) Must Have Skills:2-5 years of Program or product management experience Budgeting and forecasting experience Salesforce (CRM) experience Strong stakeholder and relationship management skillsExcellent communication and presentation skills Proficiency in Microsoft Office (Excel, PowerPoint, Word)