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Administrative Service Specialist
Buffalo, NYMarch 24th, 2026
W.H. Greene & Associates is a leading commercial program manager and wholesale broker in its 40th year of business. We are looking for an Administrative Service Specialist for our Operations team located in East Aurora, NY.Greene & Associates is proudly independent and in its second generation of family ownership. Greene has established itself as one of the pre-eminent excess casualty markets in the specialty insurance space. Greene has capitalized on its relationship with national carriers and re-insurers to develop niche insurance programs providing our customers with creative solutions to their insureds’ needs.Greene & Associates offers a Hybrid work schedule. The Hybrid work schedule requires 3 full days per week in the office, with the option to work the remaining days at home or in the office. Hourly rate: $18.00 - $23.00; based on experience and skill level.The Administrative Service Specialist will perform a variety of administrative and clerical tasks to support the company. Duties of the Administrative Service Specialist include providing support to the underwriting department other associates, assisting in daily office needs, and performing key reception functions by sitting at the front desk, answering phones and greeting visitors to the office.Qualifications include: Strong interpersonal and communication skills; Good time management; Ability to be flexible and adapt to changing demands, Ability to work independently, meet deadlines, and see assistance when needed; Intermediate proficiency in Microsoft Office.Key responsibilities include:Data entry of submissionsPerforming key Reception dutiesMonitor various outlook folders for incoming requests.Open/distribute incoming mail on a daily basisTimely processing of Loss RunsFolding/scanning notices.Follow up with agents for past due copies of underlying policies.Issue non-premium bearing endorsements.
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