Delivery Manager

Role: Delivery Manager Salary range: $125k-$130k/year Location: NY/ NJ (hybrid role). JD: Job Summary Oversee and manage the end-to-end operations for a US based retail bankWork with a global team. Experience working with offshore based team is mandatory.Project Management:Lead the planning, execution, and delivery of complex infrastructure projects, including network, server, storage, and security implementations.Define project scope, timelines, budget, and resource allocation, ensuring alignment with client requirements.Monitor project progress against key performance indicators (KPIs), SLA s, identify potential risks, and implement mitigation strategies.Manage project dependencies and effectively communicate status updates to stakeholders.Team Leadership:Build and manage a high-performing team of infrastructure engineers, assigning tasks, providing mentorship, and fostering collaboration.Develop team capabilities through training and skill development initiatives, ensuring technical proficiency across the team.Conduct performance reviews and provide feedback to team members.Work with the offshore team to provide continuity in delivery.Technical Expertise:Good understanding of various infrastructure technologies including cloud platforms (AWS, Azure, GCP), network design, data center operations, server virtualization, and security protocols.Stay updated on emerging trends and technologies in the infrastructure landscape to identify potential solutions and improvements.Provide guidance and support to the team on complex issues.Client Relationship Management:Establish and maintain strong relationships with clients, understand their business needs and ensure project deliverables meet their expectations.Proactively address client concerns and manage escalations effectively.Conduct regular client reviews and present project status updates.Cost and Quality Control:Monitor project budget and identify cost optimization opportunities.Ensure adherence to quality standards and best practices throughout the project lifecycle.Implement quality assurance processes to identify and address potential issues early on. Years of experience needed 15+ years Technical Skills: Preferred bachelor s degree in computer science, engineering, or a related field.10+ years of experience in IT infrastructure delivery, with a proven track record of managing complex projects.Strong understanding of cloud computing, networking, storage, and security technologies. Prior experience of DC operations, migrations and transformation project.Excellent project management skills, including planning, scheduling, risk management, and budget control.Proven leadership abilities to motivate and guide a team of technical professionals.Excellent communication and stakeholder management skills.Ability to work independently and as part of a cross-functional team. Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.