Delivery Lead

DELIVERY LEAD SummaryThe Delivery Lead is responsible for end-to-end delivery of a technology project, ensuring outcomes, timelines, and budget are achieved. This role defines the delivery approach and leads daily project decision-making. The role integrates and aligns business and technical teams, including third party vendors, managing interdependencies, risks and issues. They define the governance and ways of working for the project, serving as the face of the project to senior leadership. Overall, the Delivery Lead ensures cohesive, high-quality technical solution delivery across design, build, test, and implementation phases.Key ResponsibilitiesResponsible for successful delivery of project against agreed upon outcomes, managing the natural tension between scope, timeline and budgetAccountable for development of, and delivery against, overall project plan from design, through build, test, cutover, and hyper careShapes project organization and team, providing clear direction on roles and responsibilities, resource identification, and vendor engagementProvides leadership and direction to manage a cross-functional project team against plan, deliverables, and objectivesEstablishes governance and reporting process, chairing key meetings (e.g., Steering Committee, Design Authority, etc.) Manages delivery decisions, risks, and issues, drawing on prior delivery experience Establishes project controls and ensures adherenceKey Skills / Experience Experience managing similar technology projectsExperience managing multi-disciplinary teams across Business and ITExperience managing third party vendors Strong stakeholder management and interpersonal skillsStrong communications, able to negotiate and influence to align between different interestsStrong problem-solving and risk/issue management experience Relentless focus on integrating activity across workstreamsAble to challenge leadership constructively, bringing different views into the openTakes responsibility for achieving results, overcoming obstacles and adapting approach Preferred: Retail experience