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Admin Assistant/Dispatcher
Jacksonville, FLMarch 20th, 2026
Job TypeFull-timeDescriptionHIRING NOW! Weekly pay!The Administrative Assistant/Dispatch position is responsible for administrative duties in an office setting. Duties could include a wide variety of receptionist and customer service functions, employee relations and HR administrative tasks, office management and potential employee dispatch functions. This position works closely with members of Corporate Office, Branch Management, and clients/customers and requires attention to detail and accuracy of reporting in a fast-paced environment.Essential Job Functions: Includes, but is not limited to, the job specifications contained herein. Additional duties or job functions may be required as deemed necessary by management personnel to contribute to the team effort by accomplishing related results as needed. Administrative Assistants may be assigned to departments or branches and may not be required to perform all of the tasks listed or may be required to perform tasks that are not listed.Prepare Sales Quotes for customersReview/Calculate Driver's daily activity sheets and other required paperworkReport hours for Certified Payroll and resolve violationsCoordinate deliveries/pickups with Operations ManagerOrder safety supplies and MOT supplies as needed.Answer Phones and provide information about Maintenance of Traffic ServicesRelay orders to in-house Operations ManagerProcess Customer requests for service or equipment, address customer complaints and questions, confer with customers or company personnel in order to provide required services.Prepare daily work and run schedules.Update customer accountsReceive, prepare, track and file work orders and tickets, schedule and dispatch workers, work crews, equipment, or service vehicles to appropriate locations.Data Entry duties - Filing and scanning as needed. Input of information into spreadsheets, computer programs etc. and timely submission required information to the corporate office or Branch Manager. Required data could include reporting payroll and certified payroll hours, compliance paperwork, accident/injury reporting, project billing informationDispatch - Take, coordinate and dispatch orders from customers, prepare tickets, and relay orders to ManagersBilling - Confirm customer orders through the billing system, review monthly invoice register(s) for billing purposes making corrections as needed, prepare sales quotes for customers.Employee Assistance: Prepare for employee safety meetings, open enrollments, EEO meeting etc. Print and prepare information for employees as needed. Assist employees with logging into Benefits and Employee portals.Perform all other duties as assignedDesired Qualifications:2 years of Administrative Experience within a construction/manufacturing/industrial/ dispatch field environment2 years of experience with timesheets, certified payrolls, general human resourcesCustomer Service personalityHigh School Diploma (or equivalent)What's In It For You?Competitive pay and growthFull comprehensive benefits package including medical, dental, and vision insurance.Vacation and PTO (paid time off)401(k) plan + Company matchOvertimeRequirementsStrong communication and problem-solving skillsAbility to develop & maintain positive relations with internal management & external customersAbility to meet multiple deadlines, multi-task and prioritize in a fast-paced environmentHighly organized and extreme attention to detailStrong computer and data entry skills and experience with Microsoft OfficeCustomer Service AttitudeAbility to work well both independently and in a team environmentOccasional lifting up to ten lbs.Ability to work in a climate-controlled office environmentVision adequate (including corrected vision) to perform essential job functionsHearing (including corrected hearing) adequate to understand verbal information and maintain conversations for an hour or more over a telephone in order to perform essential job functions.Ability to read and write in English in order to process paperwork and communicate with clients and internal customersMust be able to sit or stand for extended periods of timeMust have manual dexterity required for repetitive motions that may include the wrists, hands and/or fingers. Extended use of a computer, keypad or phoneSalary Description
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