Entry Level Customer Service & Sales Coordinator

3rd Degree Solutions is an expanding local start-up specializing in residential sales and customer enrollment services. Our mission is to provide exceptional solutions to homeowners while delivering top-notch customer experiences. As we continue to grow, we are seeking an enthusiastic and motivated Entry Level Customer Service & Sales Coordinator to join our team and contribute to our success.Position Overview:As an Entry Level Customer Service & Sales Coordinator, you will play a vital role in our company's success by supporting both the customer service and sales departments. You will be the first point of contact for potential customers, providing information about our clients services, addressing inquiries, and assisting them in the enrollment process. This role offers an excellent opportunity to gain foundational experience in customer service, sales, and client interaction, with ample room for growth within the organization.Responsibilities:Serve as the initial point of contact for prospective customers , answering inquiries and providing accurate information about our clients products and servicesEngage with customers and successfully execute presentations on behalf of our clients to drive new enrollment and increase salesAssist customers throughout the enrollment process, guiding them through necessary paperwork, procedures, and agreementsCollaborate with the sales team to identify potential leads and provide them with necessary follow-up communicationMaintain a comprehensive understanding of our clients services, pricing, and offerings to effectively address client questions and concernsUtilize CRM software to accurately document client interactions, update information, and track progress throughout the sales cycleParticipate in regular training sessions to enhance product knowledge, customer service skills, and sales techniquesContribute to achieving team and individual sales targets, while upholding the company's commitment to exceptional customer serviceCollaborate with internal teams to ensure a seamless customer experience from initial inquiry to successful enrollmentQualifications:High school diploma or equivalent; college degree is a plusNo prior experience required; training will be providedStrong interpersonal skills and the ability to build rapport with a diverse range of clientsExcellent verbal and written communication skillsEnthusiastic and positive attitude, with a genuine passion for providing outstanding customer serviceDetail-oriented and organized, capable of managing multiple tasks and priorities effectivelyBasic computer skills and familiarity with CRM software is advantageousWillingness to learn and adapt in a fast-paced, evolving start-up environmentPowered by JazzHREfId0tx3mZ