Analytic Consultant, Training & Education

Analytic Consultant, Training & Education Company: Norstella Location: Remote, United States Date Posted: Mar 20, 2026 Employment Type: Full Time Job ID: R-1810 Description About Norstella: Norstella is a premier and critical global life sciences data and AI solutions provider dedicated to improving patient access to life-saving therapies. Norstella supports pharmaceutical and biotech companies across the full drug development lifecycle - from pipeline to patient. Our mission is simple: to help our clients bring therapies to market faster and more efficiently, ultimately impacting patient lives. Norstella unites market-leading brands - Citeline, Evaluate, MMIT, Panalgo, Skipta and The Dedham Group and delivers must-have answers and insights, leveraging AI, for critical strategic, clinical, and commercial decision-making. We help our clients: Accelerate the drug development cycle Assess competition and bring the right drugs to market Make data driven commercial and financial decisions Match and recruit patients for clinical trials Identify and address barriers to therapies Norstella serves most pharmaceutical and biotech companies around the world, along with regulators like the FDA, and payers. By providing critical proprietary data supporting AI-driven workflows, Norstella helps clients make decisions faster and with greater confidence. Norstella's investments in AI are transforming how data is consumed and decisions are made, disrupting inefficient legacy workflows and helping the industry become more efficient, innovative, and responsive to patient needs. About the role: The Analytic Consultant, Training & Education plays a key role in developing, maintaining, and enhancing educational and technical resources that support users of our analytic platforms and data assets. This role is ideal for a detail-oriented professional who thrives at the intersection of data analytics, communication, and user education. The successful candidate will manage and evolve documentation for both our LinQ real-world data (RWD) source and IHD software, create engaging educational videos, and build sustainable processes to ensure all resources remain accurate and aligned with ongoing product updates. This role will also help develop and deliver training resources for both internal and external audiences, collaborating closely with internal experts to ensure technical accuracy and alignment with analytic best practices. Key Responsibilities: Create, manage, and maintain documentation for the Norstella LinQ RWD data source, ensuring accuracy, clarity, and accessibility for analytic users. Manage and maintain documentation for the IHD software, including user guides, release notes, learning modules, and technical reference materials. Help develop and deliver training resources for both internal and external audiences, supporting education, engagement, and product adoption. Collaborate with internal experts on the LinQ data source and IHD software to ensure documentation and educational materials reflect current capabilities, data nuances, and analytic methodologies. Partner with product, analytics, and engineering teams to gather information and translate complex technical content into user-friendly materials. Ensure all educational resources align with company standards, branding, and data governance requirements. May include the opportunity to develop and produce educational videos and other multimedia learning resources to support user onboarding, training, and continued education. All other duties, as assigned. Qualifications: Bachelor's or Master's degree in a related field (e.g., Public Health, Epidemiology, Data Science, or Technical Communication). 2-4 years of experience in analytics, technical documentation, or education/training within a data-driven or healthcare analytics environment. Strong understanding of healthcare data, real-world data (RWD) or analytic software preferred. Proven ability to create engaging instructional materials, including video tutorials or e-learning modules. Experience developing and delivering training for both internal and external audiences. Exceptional written and verbal communication skills, with the ability to translate complex technical information for diverse audiences. Demonstrated ability to collaborate effectively with internal subject matter experts, technical teams, and end users. Proficiency with documentation tools (e.g., Confluence, Markdown, SharePoint) and video creation/editing software (e.g., Camtasia, Adobe Premiere, or similar). Why Join Us: Shape the educational experience for users of industry-leading analytic and data platforms. Collaborate with talented experts driving innovation in real-world data analytics. Combine analytic expertise with creativity, communication, and impact in a dynamic learning environment. Benefits: Medical and Prescription Drug Benefits Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA) Dental & Vision Benefits Basic Life and AD&D Benefits 401k Retirement Plan with Company Match Company Paid Short & Long-Term Disability Paid Parental Leave Paid Time Off & Company Holidays Please Note - All candidates must be authorized to work in the United States. We do not provide visa sponsorship or transfers. We are not currently accepting candidates who are on an OPT visa. The expected base salary for this position ranges from $90,000 to $100,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus. Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law. All legitimate roles with Norstella will be posted on Norstella's job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address: [email protected] Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.