Customer Service Representative - Kennewick, WA

Title: Concierge Location: Kennewick, WA Salary: $19 - $21/hour (DOE) Schedule: Part-time, 20-30 hours weekly, weekends required This is not your typical front desk positionAt Club 10, you will become the face of the resident experience. YOU set the tone. YOU create the energy. And YOU deliver a level of service people remember. We are building a hospitality-driven, resort-style environment and looking for individuals who naturally bring professionalism and personality into every interaction. If you thrive in high-energy environments, enjoy working with people, and take pride in delivering exceptional service, this is where you belong. What You'll Be DoingGreet residents and guests and serve as the main point of contactMonitor amenities and keep all spaces clean, organized, and guest-readySupport events, reservations, and resident activitiesRespond to calls, emails, and inquiries professionallyEnforce community guidelines and report concernsCoordinate with onsite teams to maintain a safe, high-quality experience What We're Looking ForYou don't need to come from luxury hospitality, but you do need to bring the energy.Customer service, hospitality, concierge, or front desk experience preferredComfortable working in a fast-paced, people-facing environmentStrong communication skills and presenceHigh attention to detailAbility to multitask without losing composureNaturally friendly, but still professional Apply today to secure your spot.