Surety Administrator

Surety Assistant – typical workflow Monthly timeline- billing/renewals/reconciliation Statements – First business day of month Run statements and AR reports for each Agent on the list for Agents that prefer emailed statements. Drop a copy of the email into the Agent folder. Close out bonds from previous month. On a rotation basis with other assistants – run Statements and AR reports for entire department and send PDF document to Patriot Office Services department for mailing. Save pdf document in Statement and AR folders. Bond Renewals – beginning of month (2 months ahead of expiring month) Run Renewal report Update spreadsheet. Run credit when necessary, alert Underwriter of changes-problems Renew, invoice and discuss renewals with Underwriters that need approval. Document each project folder and backlog tracker as appropriate. Mid-Month Bond Reconciliation Check AP (Additional premium) spreadsheet for AP invoices to process and invoice Month End Have all renewals, bonds reported and APs, cancellations and modifications processed before the books close for the month. Usually the day before the last working day of the month. Daily – as needed and requested New Business Submissions Set up NBS submission in SharePoint using appropriate template File email and attachments properly – rename and number appropriately. Run Clear and LexisNexis credit reports Enter NBS into ZipBonds Update NBS tracker Notify Underwriter when complete. GIA (General Indemnity Agreement) Setup as instructed via DocuSign. Update NBS tracker and DocuSign tracker. Follow up with unsigned GIAs, ALOAs, Addendums sent thru DocuSign Setup project folders for existing Principals for new projects/approvals File all emails and attachments appropriately Run credit if reports are more than 12 months old Invoicing File bonds and emails appropriately and check accuracy Complete Rate calculator for each project Invoice and send to appropriate email address (may be an accounting address) File and document folder and backlog tracker Agent and Licensing emails File updates appropriately Follow thru with Agency setups, questions, POA updates, etc. File email correspondence appropriately Status Inquiries as requested / needed Customer Service requests: Bond verification, billing questions, weekly scanned documents from home office. Other duties as assigned. Ideal Experience Office 365 Adobe Pro SharePoint/OneDrive Excel Zip Bonds Thompson Reuters- CLEAR LexisNexis