AI-Driven Support & Operations Team Lead

Instrumentl is seeking a Customer Support & Operations Team Lead to enhance our support experience for nonprofits. In this hands-on player-coach role, you'll lead a team while managing customer inquiries directly. Your responsibilities include improving ticket response times, leveraging AI for better efficiency, and collaborating cross-functionally. We offer a competitive salary of $95,000 – $115,000 and benefits like health insurance, generous PTO, and a chance to work with mission-driven organizations. Ready to make a real impact?#J-18808-Ljbffr