Italian Speaking Customer Service - Work In Greece - Fully Paid Relocation Pack

Mercier Consultancy MD is thrilled to offer a unique opportunity for Italian Speaking Customer Service Representatives looking to work in Greece. This position comes with a fully paid relocation package, making it an exciting chance to immerse yourself in a new culture while providing exceptional customer service. As a representative, you will assist Italian-speaking customers, ensuring they receive top-notch support and service.Key Responsibilities Manage inquiries from Italian-speaking customers across various channels including phone, email, and chat.Provide information about products and services while assisting customers with their queries and concerns.Resolve issues effectively and promptly, ensuring a satisfactory customer experience.Document customer interactions accurately in the CRM system for future reference.Work collaboratively with other team members to enhance customer satisfaction and support.Stay informed about company offerings and industry trends to provide accurate assistance.Fluency in Italian (both written and spoken) is essential; knowledge of English is a plus.Previous experience in customer service is preferred.Strong communication skills with a focus on customer needs and satisfaction.Ability to resolve problems efficiently and professionally.Strong organizational skills and the ability to multitask in a fast-paced environment.Familiarity with CRM software and general computer proficiency.Willingness to relocate to Greece and work flexible hours, including evenings and weekends, if necessary.Competitive Monthly Salary2 Extra Salaries Per YearFully Paid Relocation PackageFully Paid TrainingHealth InsuranceAnd Much More...