Manager, Sourcing & Vendor Management, CIS

DescriptionAre you an expert at helping customers move ideas forward from ambiguous to crystal clear? Do you thrive on driving programs and projects that deliver value to a global organization?Amazon's Corporate Infrastructure Services is looking for a highly motivated leader to lead a global team of Telecom Vendor Managers and Procurement Specialists and Technical Business Developers, responsible for Amazon's Telecom Supply Chain supporting multiple Amazon business units with respect to their telecommunication connectivity (infrastructure) needs. The role includes designing WAS connectivity solutions, expanding and managing relationships with Telecom vendors, and negotiating Service Agreements and Contracts supporting all internal Amazon customers. Network connectivity is a critical lifeline for Amazon teams and the management of cost, delivery, availability and improvements will be central to the success of this position.As a Telecom Business owner and subject matter expert, you will engage upstream with technical leadership teams in helping to shape the strategy and drive execution for both internal and external facing projects across a variety of technologies and disciplines. You will be responsible for working with external vendors and leveraging internal capabilities across Amazon to deliver solutions and ensure cross-organizational information sharing, while driving consistency with partners that work with multiple teams within Amazon at same time. You will establish program requirements, initiate, structure, negotiate, and close new relationships as well as renewals of deals to grow the top and bottom line, serve as the key contact point with strategic partners, and implement Service Level Agreements (SLAs). You will partner with other global teams and drive standardization across the organizations. You will work with various stakeholders to setup a WAN Service Management program.This role manages the day-to-day interaction with the Telecom vendors and institutes formal business and performance reviews with vendors and Amazon leadership, identifying key activities, setting strategic direction and establishing potential development opportunities. It monitors key performance indicators for adherence to contract requirements, SLAs, and performance expectations and leads efforts to resolve anomalies or exceptions. It will interact with internal incident management teams to develop automated ways to collect and analyze circuit metrics and standardize circuit outage reporting.Key job responsibilitiesLead and develop global team membersIdentify, evaluate, design, negotiate, source and manage telecom infrastructure, strategic telecom partner relationships and complex dealsServe as the escalation point for Amazon Corporate WAN connectivityHold Quarterly Business ReviewsIntegrate fast deploy solutionsCreate a WAN Service Management ProgramBasic Qualifications3+ months of telecommunication technology experience5+ years of vendor management experienceBachelor's degree or above, or 5+ years of equivalent experience5+ years of team leadership experiencePreferred QualificationsExperience effectively communicating complex concepts through written and verbal communicationExperience in problem solving and delivering resultsExperience coordinating projects across organizations that span hundreds or thousands of peopleExperience with Microsoft Office products and applicationsExperience in cross functional project deliveryExperience communicating across technical and non-technical audiences, including executive level stakeholders or clientsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $146,500/year in our lowest geographic market up to $242,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.