Data Center Technician - Onsite - Tuesday - Saturday 7am - 4pm

Job Description JOB SUMMARY:Under general direction of the data center manager, this role will support various data center and facility tasks supporting staff, clients, and vendors requesting assistance or information. This position is principally expected to be the main interface clients have while onsite. Essential Functions:Support user requests, facility escort, and escalate problems to ensure customer serviceConfigure access control and support badge processing activities Receive shipments and follow asset control procedures for Quest and Client assetsOperate and maintain data center and facility systemsPerform facility inspections documenting and producing summary reports Adhere to and update documentation and user guides.Maintain hardware and software inventory and maintenance logs.Follow and improve upon maintenance proceduresAttention to detail in task planning, coordination, execution, and documentationPerform on-call weekend duties following a rotating schedule Perform other duties as assignedReview and interpret data center and facility capacity metrics and alerts Rack equipment into data center cabinets based on rack elevation diagramsRoutinely work from the Company ticketing systemRoutinely support Company users and clients across various platforms JOB SPECIFICATIONS – Knowledge, Skills, and Qualifications:Perform facility audits, inspections and capture critical information of data center equipment and fire/life equipment Follow documented policies and procedures Follow, maintain and update company MSDN documentation Well-developed organizational and communication skillsStrong Customer Service skillsPerform product receive, release duties, and installation, rack and stack of various equipment Must be knowledgeable with MS Programs such as: Word, Excel, Visio, Outlook, Windows Working Conditions / Environment & Physical Demands:Required to work in an office environment with moderate noise and moderate temperaturesIncumbent may be asked to perform other duties as requiredSit for long periods of timeMay lift/carry/push/pull up to 50 poundsMay require minimal walking, climbing, stooping, crouching, and/or bendingThese positions may be expected to work varying shifts and hours to ensure successful operation of activities in the organizationPosition may require Travel to customer and Quest locationsMay require the ability to travel by air or autoThese positions may be expected to work varying shifts and hours to ensure successful operation of activities in the organization The information above describes the general nature of the position and serves as a summary of the typical job functions. It is not a comprehensive list of all possible job responsibilities, tasks, or duties. DISCLAIMER:Applicant must successfully complete company background check including DMV as well as pre-employment screening. Incumbent may be asked to perform other duties as required.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin.Equal Opportunity Employer – Minorities, Women, Disabled and Veterans are encouraged to apply.