Administrative Assistant

Job Description Alternate Job Title: Cross-Functional Operations and E-Commerce Support * * The only way to apply is through this ad. Thanks in advance for following directions. Hello! We need a highly organized, resourceful, and tech-savvy team member to work directly with the CEO and assist with a wide variety of operational, e-commerce, administrative, and project-based responsibilities.Someone who enjoys learning new things, solving problems, staying organized, and helping a growing company operate more efficiently.Someone who enjoys variety, can adapt quickly, communicates well, and takes pride in figuring things out independently.Compensation and Schedule :$28.00 per hour.Hours 7:30 AM to 4:00 PM, Monday through Friday (in-office only, no remote).Benefits are Medical, Dental, Vision, Life, 401(k), plus 2 weeks vacation time. About Us :Kindness rules, and we're good to our people...great to our customers! They're the reason we stay busy and have been in business for decades, so clients get our full attention. We're a pleasant office/warehouse combo right off the 5 freeway near the Burbank Airport. We provide job security for those who consistently bring their A-game, so this position can be a career. Our product line is surprisingly fun, and we sincerely care about quality, so if a customer needs assistance, we are ON it. We need a like-minded, authentic individual with the best work ethic. Our ideal candidate is...• Mindful. Present. Reliable! Has integrity.• Always down to help, friendly and chill.• Can type FAST, yet also ACCURATE.• Self starter, does not like being idle.• Can hustle – understands sense of urgency.• Calm demeanor – grace under pressure.• Know how to re-prioritize as plans change.• Great at problem solving and communicating efficiently.• Quick learner.• Positive attitude. Responsibilities Include :• Assist the CEO with day-to-day projects, research, follow-up tasks and operational support.• Help manage Amazon, Walmart, TikTok Shop and other e-commerce marketplace operations, including listings, compliance issues, account maintenance and troubleshooting.• Monitor pending orders, verify orders are importing properly into systems, and help identify issues before they become larger problems.• Respond professionally to customer service emails and assist with customer issue resolution.• Cross-train and assist other departments as needed, including order entry, shipping, sales support and customer service.• Coordinate vendor projects by gathering quotes, scheduling appointments, researching solutions, organizing information, and helping management make informed decisions.• Research unfamiliar topics using AI tools, online resources, and vendor communication to become knowledgeable before projects begin.• Assist with office efficiency improvements, workflow optimization, automation ideas, and operational organization.• Help analyze data using Excel, pivot tables, and reporting tools to assist with monthly reporting and business analysis.• Assist with product setup and operational support for online marketplaces and internal systems.• Provide support at an annual Las Vegas trade show, including booth setup and customer interaction. More of what we need in this next New Hire :• Extremely organized and detail-oriented.• Comfortable juggling multiple priorities and shifting tasks throughout the day.• Strong problem-solving and follow-up skills.• Tech-savvy and able to quickly learn new software and systems.• Strong Excel skills, including pivot tables and data organization.• Excellent written and verbal communication skills.• Self-motivated with a positive attitude and willingness to help wherever needed.• Comfortable researching unfamiliar topics and becoming knowledgeable quickly.• E-commerce, Amazon, Walmart, ERP/order management, customer service, or operations experience is a plus. If you match the words here, please send your resume through this job ad for consideration.Thanks! Best of luck. Company DescriptionIn 2001, Alight Promos (AP) set out to make every client stand out with branded light-up promotional products. 24 years later, and after selling millions of re-useable quality novelties like blinky pins, LED drinkware, light up cheer sticks, party jewelry, toys and more, we are the leading supplier of LED promotional products. We work closely with distributors and we print logos on light up products. With over 1,000 brilliant items to choose from, our variety keeps people coming back, we change with the times, and we are consistently busy. AP is always growing and looking for a career-minded office superstar who would like to be a part of our fam and play a key role in our continued, shared success.Company DescriptionIn 2001, Alight Promos (AP) set out to make every client stand out with branded light-up promotional products. 24 years later, and after selling millions of re-useable quality novelties like blinky pins, LED drinkware, light up cheer sticks, party jewelry, toys and more, we are the leading supplier of LED promotional products. We work closely with distributors and we print logos on light up products. With over 1,000 brilliant items to choose from, our variety keeps people coming back, we change with the times, and we are consistently busy. AP is always growing and looking for a career-minded office superstar who would like to be a part of our fam and play a key role in our continued, shared success.