Implementation specialist

🚀 Implementation Specialist (Contractor)We’re hiring an Implementation Specialist to support the onboarding and setup of clients on a fast-growing tech platform. This role is ideal for someone who enjoys working directly with customers, solving problems, and ensuring smooth product adoption—especially within accounting or professional services environments.📍 LocationRemote (LATAM preferred)💼 TypeContractor (Full-time, 40 hrs/week)🔧 What you’ll doLead client onboarding and implementation processes end-to-endConfigure the platform based on client workflows and use casesAct as the main point of contact during onboardingWork closely with Product and Engineering to resolve issuesTrain clients and ensure successful adoptionOptimize onboarding processes and documentationSupport integrations or workflows with tools like Karbon and Canopy✅ Must-have requirements2+ years in implementation, onboarding, customer success, or similar rolesExperience working with SaaS platformsExposure to accounting or professional services tools (e.g., Karbon, Canopy, or similar)Strong English communication skillsAbility to manage multiple clients/projects simultaneouslyStrong problem-solving skills and attention to detailExperience collaborating with technical teams⭐ Nice to haveExperience with APIs, integrations, or system configurationsStartup or high-growth environment experienceBackground working with accounting firms or financial workflows💰 CompensationCompetitive hourly rate (based on experience)🚀 Why join?Work with a high-growth tech companyFully remote and flexibleHigh ownership and impactOpportunity to grow with the team