Business Development Representative at HYUNDAI MONTGOMERY
Job Description
BDC Representative Job Description Hit Apply below to send your application for consideration Ensure that your CV is up to date, and that you have read the job specs first.Responsibilities:Check email frequently and respond to inquiries immediately;Present initial financing options based on customer needs;Answer customer calls and establish follows-up with sales appointments;Deliver inquiries/messages intended for other sales personnel and departments promptly;Provide customers with initial product information and direct them to the appropriate dealership resources;Direct customers to product information resources, including those available on the internet;Handle all incoming internet and phone leads;Participate in team and process development sessions – keeping positive relationships with teammates, sales teams and dealership management;Be available to promptly respond to live chat, phone and email inquiries in a professional and well-spoken manner;Follow up with leads that are not ready to make an appointment or no-show;Contacting clients prior to appointment date to confirm appointment;Mailing marketing letters to provided leads;Following up post visit to ensure customer satisfaction;Receiving inbound sales phone calls and leads;Placing outbound phone calls to potential leads.Requirements:Coachable and able to follow a specific processFriendliness, enthusiasm, reliability, with a positive "team-player" attitudeTime management, prioritization skills, and the ability to multi-task are requiredPrevious automotive dealership experience a plusFlexible availabilityExcellent written and verbal communication skillsComfortable making outbound calls dailyPrior internet sales, BDC, or related experience a plusStrong work-ethic with the ability to work in a fast-paced, results-driven environmentBe self-motivated and goal oriented. xevrcycBenefits:Medical, Dental, and Vision PlansPaid Basic Employer Life InsuranceAdditional Supplemental InsuranceWellness Program401(k) Plan with matchPaid Time OffEmployee Purchase ProgramTraining ProgramsWe are a Drug Free Workplace and an Equal Opportunity Employer.