Bilingual Front Desk Receptionist (Spanish Speaking)
SUMMARY:
The Front Desk check In/Out position is responsible for welcoming visitors and patients, setting appointments, checking patients in and setting up follow up appointments.
DUTIES:
Welcomes visitors and patients by greeting them, in person or on the telephone; answering or referring inquiries
Optimizes patients' satisfaction, provider time, and treatment room utilization by checking patient’s in in a timely manner
Maintains patient accounts by obtaining, recording, and updating personal and financial information
Schedules patient appointments accordingly at the end of the patient visit
Keeps open communication with pre-cert team of orders for patients daily.
REQUIREMENTS:
Excellent communication skills with the ability to communicates effectively with the patient, medical staff, insurance companies and others as relates to the case
Caring demeanor towards patients and co-workers
Clinical knowledge and terminology
Ability to stand or sit for prolonged periods of time
Working knowledge of computers, fax, copiers and other technology as needed
Strong administrative skills with attention to details and accuracy
Bilingual is a plus
Job Type: Full-time
Pay: $15.00 - $19.00 per hour
Benefits:
401(k)
Health insurance
Paid time off
Schedule:
8 hour shift
Day shift
Experience:
Customer service: 1 year (Preferred)
Ability to Relocate:
Lawrenceville, GA 30046: Relocate before starting work (Required)
Work Location: In person