Supervisor - Front of House

Front Of House SupervisorThe Front of House Supervisor is responsible for leading day-to-day guest service operations, ensuring fast, friendly, and accurate service. This role supports leadership by coaching team members, maintaining high standards, and creating a welcoming environment for every guest. Key ResponsibilitiesLead shifts and oversee front-of-house operations (register, drive-thru, dining room) Ensure excellent guest experience through speed, accuracy, and hospitality Coach and support team members in real time Assist with training new hires and reinforcing standards Monitor cleanliness and organization of all guest-facing areas Handle guest concerns with professionalism and care Communicate effectively with BOH and leadership team Qualifications1+ year of leadership or customer service experience preferred Strong communication and interpersonal skills Ability to lead in a fast-paced, high-energy environment Positive attitude with a passion for serving others Strong problem-solving and decision-making skills Flexible availability, including evenings and weekends BenefitsCompetitive pay Paid Time Off (PTO) Meal discounts 401(k) 401(k) match Health insurance Provided uniforms Growth and leadership development opportunities Educational Scholarships Life Insurance Employee Assistance Program Employee Discount Program Financial Counseling Leadership Mentorship Program