Niemann Harvest Market Operations Manager

SUMMARYThe Niemann Harvest Market Operations Manager responsibility is assisting the Store Director in maximizing gross profit margins, ensuring sales production, controlling inventory and expenses, creating a positive experience for customers and provide the store with a profitable outcome through creative merchandising. The Operations Manager assists in developing and maintaining our Vendors, Makers and Producers relationships and works with departments with cross merchandising while fostering the Niemann Harvest Market culture.ESSENTIAL DUTIES AND RESPONSIBILITIESDelivers superior guest service and ensure absolute customer satisfactionLearns and uses the three E's: Engagement, Educate, EmpowermentAssist with analyzing and measuring business trends; developing and implementing plans to maximize sales and meet or exceed goals and objectives.Assist with controlling shrink expenses and payroll.Ensures appropriate merchandise stock levels, merchandise adjacencies and presentations; signing and assortment in all departments; ensure selling floor is adequately stocked.Be aware of competition activities and report results; share information with supervisor and make appropriate price recommendations.Assists in reviewing department/store trends and recommend and initiate changes for maximizing goals and objectives.Ensures compliance with all laws, policies and procedures through regular store management and staff meetings, store walk through and audits, etc. Act as NFI's representative both within the store and within the community.Continually evaluates and reacts to performance issues.Actively recruits management candidates.Assist Store Director with training and developing store team in all aspects of the business; direct and monitor training and development for all store personnel.Follows all store and department policies and proceduresEnforces all safety policies and procedures; is a safety role modelAny other responsibilities as assigned by supervisor.KEY ATTRIBUTESPassion/purposeFoodie/farmerThirst for knowledge/curious/inquisitivePeople enthusiast/outgoingGenuineGood communicator/desire to shareTrendy/funHonestTechieSupermarket knowledgeMerchandising skillsPeople/Team development skillsLeadership skillsStableOpen MindedOrganization/Prioritizing skillsDetail MindedHigh energyAdaptabilitySUPERVISORY RESPONSIBILITIESManages subordinate supervisors who supervise Associates in the store.Responsible for the overall direction, coordination, and evaluation of this unit.Directly supervises non-supervisory associates.Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.Training Associates; planning, assigning, and directing work.Appraising performance; rewarding and coaching Associates.Addressing complaints and resolving problems.EDUCATION and/or EXPERIENCE2 years of supermarket management experienceLANGUAGE SKILLSAbility to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.Ability to write reports, business correspondence, and procedure manuals.Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.MATHEMATICAL SKILLSAbility to work with Supermarket math concepts such as addition, subtraction, division, multiplication, percentages, distribution, penetration, gross profit, and Sales Per Associate Hour.CERTIFICATES, LICENSES, REGISTRATIONSFirst Aid certification provided at store levelCPR certification provided at store levelPower Industrial Truck Certification provided at store levelRECOMMENDED EQUIPMENTSlip resistant shoes with closed toe and heelSafety CutterPallet jackComputerUniform per store policyAssociates may be required to use standard equipment including, but not limited to,Power jackPHYSICAL DEMANDSRegularly (Over 2/3 of the time)StandWalkUse hands to finger, handle, or feelReach with hands and armsCommunicate with associates and customersLift and/or move up to 25 poundsFrequently (Between 1/3 to 2/3 of the time)StoopKneelCrouchLift and/or move up to 50 poundsOccasionally (Less than 1/3 of the time)SitClimbBalanceOverhead liftingTaste or SmellCrawlLift and/or move up to 100 poundsVisionCloseDistanceAbility to adjust focusAbility to distinguish colorsPeripheralDepth perceptionWORK ENVIRONMENTOccasionallyExtreme coldExtreme heatWet or humid conditionsOutside weather conditionsRisk of electrical shockWork near moving mechanical partsNOISE LEVELRegularlyModeratePAY RANGE (depends on industry experience)$900 up to $1,200/week (IL Locations Only)BENEFITS (eligibility based on full-time/part-time status)Medical, Dental, and Vision InsuranceFlexible Spending Accounts (Medical and Dependent Care)Life InsuranceVoluntary BenefitsPaid Time OffRetirement PlansEmployee Assistance Program**Niemann Foods Management retains the discretion to add to or change the position requirements at any time.