Host/Hostess - HMS Host

Host/Hostess - HMS Host - $20.40-$20.90/hourAbout HMSHostWe are a global hospitality company with a passion for service! HMSHost offers the size, resources, training, and advancement opportunities you need to reach your most important career goals.At HMSHost, we know our success is based on earning the trust and loyalty of our people. We commit to providing a work experience that earns your loyalty, provides a place where you feel like you belong, work you can be proud of, a place to have fun, earn money, and have the opportunity for advancement. We support this with competitive wages, robust benefits and recognition for a job well done.Working for HMSHost is more than serving food & beverage, it's like being an ambassador for the city you live in – as we put it – helping travelers feel good on the move!Ready to feel great at work? Apply today to join the HMSHost family of restaurants, we help travelers feel good on the move!With a career at HMSHost, you really benefit! We OfferHealth, dental and vision insuranceGenerous paid time off (vacation, flex or sick)Holiday payMeal and Transportation Benefits*401(k) retirement plan with company match*Company paid life insurance*Tuition reimbursementEmployee assistance programTraining and exciting career growth opportunitiesReferral program – refer a friend and earn a bonus*Benefits may vary by position so ask your recruiter for details.Airport Location: Chicago Airport F&B Advertised Compensation: $17.50 to $25.05Summary:The Host/Hostess is responsible for greeting guest(s) and seating them at an appropriate table before they are introduced to their server. The Host/Hostess may perform a variety of other tasks within a restaurant establishment which may include ringing up orders, refilling beverages, setting tables, and cleaning eating/serving areas; performs all other responsibilities as directed by the business or as assigned by management. This is a non-exempt position and typically reports to the Store Manager.Essential Functions:Maintains consistent attention to the entrance of the restaurant and welcomes all guests with a smile and appropriate greeting following HMSHost customer service standardsRecords customer reservations or seating times in a consistent manner providing the highest quality of service to the customer at all timesMaintains and updates restaurant seating chartsProper set up and maintenance of the Dining Room areas before servingAssists with maintaining sufficient stock of roll up silverware for the incoming shiftSeats guests and advises them on menus and beverage choices based on required in-depth knowledgeOversees the delivery and servicing of food and beveragesLiaises between kitchen staff and floor staff to ensure the guests' experience meets concept/company standardsPerforms the tasks of the cashier and/or bus person as required including cashing out guests checks to speed up serviceUnderstands and follows HMSHost cash handling policies and procedures and maintain proper security of cash at all timesPatrols assigned station, refilling water and coffee, removing service items and condiments per establishment proceduresPerforms other duties in a team effort during downtime which may include rolling silverware, expediting food orders, washing dishes, preparing food for the To-go areas and properly cleaning and filling table condiments (salt & pepper, sugar, napkins, ketchup and mustard bottles)Minimum Qualifications, Knowledge, Skills, and Work Environment: Customer service and cash handling experience preferredExcellent organization skillsAbility to read and interpret restaurant's seating chartDemonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing mannerAbility to bend, twist, and stand to perform normal job functionsRequires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customersEqual Opportunity Employer (EOE) Minority/Female/Disabled/Veteran (M/F/D/V) Drug Free Workplace (DFW)Powered by JazzHR