Desktop Support Technician

1 week ago Be among the first 25 applicantsThis range is provided by Insight Global. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay range$23.00/hr - $26.00/hrMust Haves5+ years of experience as a tier 2 Desktop Support Technician with PC/Mac exposureExperience imaging, upgrading, troubleshooting Windows 11, Mac, and mobile devicesExperience with break fix and troubleshooting for desktops, printers, and VPN/connectivityStrong technical aptitude and work ethicGreat customer service skills and ability to work with end usersExperience working with ticketing systemsJob DescriptionOur client is a leading health solutions organization with over 300,000 dedicated employees nationwide. The Desktop Support Technician will provide project based support to all corporate end users across the enterprise. Project based responsibilities include imaging, hardware/software upgrades, user builds in Active Directory, data transfers and machine configurations. This is a great opportunity for a junior to mid-level candidate looking to get into a large corporate environment. We are seeking individuals with great communication skills who are eager and hungry to grow with a rapidly growing team. The ideal candidate will have strong verbal/written communication, problem solving and organizational skills to support an environment driven by customer service and team work and the ability to build productive relationships with peers. This individual will sit onsite 5x/week.Exact compensation may vary based on several factors, including skills, experience, and education.Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401K retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.Seniority levelSeniority levelNot ApplicableEmployment typeEmployment typeFull-timeJob functionJob functionInformation TechnologyReferrals increase your chances of interviewing at Insight Global by 2xInferred from the description for this jobMedical insuranceVision insurance401(k)Get notified when a new job is posted.Sign in to set job alerts for "Desktop Support Technician" roles.We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.J-18808-Ljbffr