Sales & Operations Coordinator

Company DescriptionSwapLoader USA, Ltd., a subsidiary of EFCO Corp., is a leading manufacturer of hook lift hoist systems for the commercial trucking industry. Known for durability, strength, and ease of use, SwapLoader's products are engineered for safe and efficient horizontal movement during loading and unloading. Our innovative design ensures secure and seamless operation, keeping mounted bodies safely within body locks throughout the process. Proud of our commitment to top quality, SwapLoader USA stands by its tagline: "Hooked on Quality."About the Role The Sales & Operations Coordinator supports the quote-to-order process by ensuring accuracy, coordination, and strong communication across Sales, Engineering, and Manufacturing.  This role begins with a focus on order processing and coordination, while also providing opportunities to contribute to process improvements and operational support as you grow in the position.  Why This Role Stands Out Exposure to multiple business functions   Opportunity to contribute to process improvements   Experience in a growing operational environment transitioning toward CRM/ERP systems   Ability to build skills and expand responsibilities over time   Work directly with leadership and cross-functional teams    What You’ll Be Doing Order Management & Coordination Process and validate orders for accuracy and completeness   Coordinate with internal teams to ensure alignment   Communicate order status and resolve issues    Customer & Sales Support Respond to customer and internal inquiries   Support sales team needs and coordination   Maintain reporting and tracking    Process Improvement & Operational Support Identify opportunities to improve workflows   Support development of processes and documentation   Assist with tracking key performance metrics   Contribute to improving data quality across systems    What We’re Looking For  3–5+ years of experience in administrative, order management, or operations support roles   Strong attention to detail and organizational skills   Experience working across teams or departments   Proficiency in Microsoft Excel   CRM/ERP experience preferred   Strong communication and problem-solving skills    What Will Set You Apart  Interest in improving processes and workflows   Ability to manage multiple priorities   Strong attention to detail and organization   Willingness to learn and grow within the role    Work Environment  This is a hands-on role within a small team. Processes are continuing to evolve, and the role requires adaptability and a willingness to take ownership of work.  Work Environment & Schedule  On-site   Monday through Friday   7:30 AM – 4:30 PM or 8:00 AM – 5:00 PM   Flexibility based on business needs    Compensation  $25–$29 per hour, based on experience    Growth & Exposure This role offers exposure to multiple areas of the business and opportunities to take on additional responsibilities over time, particularly in process improvement and operational support.  Final Thought This is a strong opportunity for someone looking to build experience in operations and contribute to a growing team.