Sales & Operations Support Manager

We are currently partnered with a rapidly growing manufacturer that is looking to hire a Sales & Operations Support Manager to help build and scale the operational infrastructure behind their sales and service organization.This is a newly created position driven by growth, offering the opportunity to play a key role in shaping how the company supports its customers and sales teams moving forward.This individual will lead a small team while driving process improvement, system implementation, and cross-functional initiatives across sales, engineering, and operations.Why This Opportunity Stands OutNewly created role due to company growth - the opportunity to build processes, systems, and structure from the ground upHighly visible position working closely with senior leadership and influencing operational strategyStrong company stability backed by a larger organization while maintaining a collaborative, entrepreneurial cultureLead the rollout of a new CRM and operational tools to support the next phase of growthOpportunity to lead and develop a team while driving operational excellence across the organizationKey ResponsibilitiesLead and develop a small sales support teamStandardize and improve pre- and post-sales processesImplement and manage CRM and operational systemsDrive cross-functional projects between sales, engineering, and operationsImprove reporting, analytics, and sales operations infrastructureBuild scalable processes to support continued company growthIdeal BackgroundExperience in sales operations, customer support operations, or business operations within a manufacturing or industrial environmentStrong process improvement and project leadership experienceExperience implementing or managing CRM / operational systemsProven ability to lead teams and drive cross-functional initiatives