VP of Campus Operations, 2 Hour Learning - $200,000/year USD

You step onto a campus and immediately spot what others miss — the ceiling tile that came loose and no one documented, the HVAC unit that's been making noise for days, the landscaping contractor who completed half the scope but submitted a full invoice. You don't wait for complaints to arrive. You fix problems before they surface.That skill defines this role. 2 Hour Learning runs high-end K–12 campuses where parents expect an environment that is secure, well-maintained, and ready for tours at all times — not just when guests are scheduled. You'll maintain that expectation across the Northeast: Manhattan serves as your home base, with consistent travel to locations in CT, MA, and PA. Your efforts determine whether a campus consistently feels premium or gradually declines between leadership check-ins.Year one focuses heavily on establishing standards and cleaning up vendor relationships — defining what "tour-ready" actually means, creating the audit schedule, replacing underperforming contractors, and training Campus Coordinators and Site Specialists to follow a consistent operational cadence. As additional schools join the network and your systems mature, the role transitions into ongoing regional stewardship: you become the expert the organization turns to when launching a new site, managing a crisis, or revising operational standards.This is a hands-on field position. If you prefer managing via reports and metrics alone, this isn't the right fit. If you want clear ownership over whether 25+ schools maintain a premium standard daily — plus the authority to deliver that outcome — continue reading.What You Will Be DoingRunning scheduled on-site inspections across Northeast locations using documented benchmarks for cleanliness, HVAC performance, safety, security, signage, landscaping, furnishings, and tour-readiness — then ensuring corrective actions are completed and verifiedManaging facility incidents and urgent issues by coordinating contractors and closing work orders only after confirming resolution (urgent items within 24 hours, standard items within 1 week)Overseeing local contractor performance against service agreements, terminating vendors who consistently underdeliver, renegotiating contracts, and conducting direct accountability discussions about quality and costEstablishing a weekly operational rhythm with Campus Coordinators and Site Specialists to ensure consistent execution of routines rather than reliance on individual heroicsOverseeing significant campus improvement projects (HVAC replacements, interior updates, landscaping work, AV and network installations) within timeline and budget constraints while minimizing student disruptionDocumenting enterprise-wide standards and AI-powered procurement workflows (utilizing ticketing platforms, IoT/predictive maintenance tools, and centralized sourcing) to ensure uniform campus launch and operationsDelivering clear weekly written updates covering regional quality metrics, vendor accountability, escalations, and capital expenditure trackingWhat You Won’t Be DoingOperating remotely from behind a screen — this position demands frequent physical presence at Manhattan plus 20–40% travel to regional campuses (CT, MA, PA)Leading greenfield campus design or managing ground-up construction projects — capital expansion responsibilities belong to a separate functionCreating enterprise procurement strategy disconnected from operational reality — your standards emerge from direct site observationWorking within neat organizational charts with formal authority over everyone whose performance affects your outcomes — you'll drive results through documentation, written accountability, and refusing to accept ambiguous contractor commitmentsTolerating a "tour-ready only when executives visit" culture — persistent problems get diagnosed at the root, not repeatedly ticketedSpending your time in reactive crisis mode — the inspection schedule and predictive maintenance systems exist to identify failures before they generate complaintsVP Of Campus Operations Key ResponsibilitiesMaintain every campus in the Northeast region as safe, premium-quality, and tour-ready on a daily basis.Basic RequirementsLocated in New York City or within commuting range, prepared to work primarily from the Manhattan campus with 20–40% travel across the regionAuthorized to work in the United States without requiring visa sponsorship5+ years managing multi-site facilities, regional operations, hospitality, retail, or educational operationsDocumented success holding managed service vendors accountable for quality, cost control, and SLA compliance across multiple sitesHands-on experience addressing urgent facility problems (safety, HVAC, security, cleanliness) with measurable impact on customer experienceStrong discipline in written operations: issue tracking, escalation documentation, vendor correspondence, weekly regional quality summariesDemonstrated proficiency with contemporary operations platforms (ticketing systems, IoT/predictive maintenance, AI-enabled procurement or planning tools)Nice-to-have RequirementsMulti-site leadership experience in premium hospitality, luxury retail, private K–12 education, or healthcare serving demanding client basesBackground building or overhauling a regional operating framework that previously depended on individual heroics instead of documented standardsHistory of terminating underperforming contractors and developing a reliable local vendor networkExperience managing capital improvement initiatives (HVAC, AV/networking, landscaping, interior renovations) in active, customer-facing facilitiesFamiliarity with AI-driven operational environments where automation, dashboards, and predictive tools handle routine tasks so humans concentrate on decision-makingAbout 2 Hour LearningEducation is broken, but 2 Hour Learning is proving it doesn’t have to be. They’re tearing down the outdated one-size-fits-all model and replacing it with AI-driven personalized learning that helps kids master academics in just two hours a day.With students consistently ranking in the top 1-2% nationally and the top 20% achieving an astonishing 6.5x growth, they’re proving that smarter learning is possible. At 2 Hour Learning, it’s talent and performance that matter. They offer a dynamic, on-campus and remote-friendly environment where innovators, educators, and AI specialists can be a part of fixing a broken school system.2 Hour Learning is reprogramming learning for the AI era.Here’s How They’re Fixing It.There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you!Working with usThis is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The compensation level for this role is $100 USD/hour, which equates to $200,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult www.crossover.com/help-and-faqs for more details on this topic.Crossover Job Code: LJ-5714-US-NewYork-VPofCampusOper.001