CSR-Order Entry Administrator

Join a fast-paced manufacturing team where your attention to detail and customer-first mindset will keep operations running smoothly. As the first point of contact for order fulfillment, you'll play a critical role in ensuring customer satisfaction from quote to delivery. CSR - ORDER ENTRY ADMINISTRATOR Location Euless, TX 76040 | Onsite Compensation & Schedule • $20.99/hr to start; potential pay increase upon permanent hire • Monday–Friday, 8:00 AM to 4:30 PM • W2 • Start date: ASAP ROLE IMPACT The CSR - Order Entry Administrator ensures end-to-end order fulfillment accuracy by coordinating between customers, production, and internal teams. This role is pivotal in confirming material availability, processing quotes and orders, and delivering exceptional customer communication for a seamless order lifecycle. KEY RESPONSIBILITIES • Receive and enter customer quotes/orders in ERP and confirm delivery timelines • Track shipments, update customers, and provide order acknowledgments • Use CRM to manage contacts, document interactions, and track communication • Coordinate with Production and Scheduling teams for accurate lead times • Address customer inquiries, RMAs, and non-conformance issues professionally MINIMUM QUALIFICATIONS • High School Diploma or equivalent • 2+ years’ experience in customer service, preferably in a manufacturing setting • Detail-oriented data entry skills • Strong communication, math, and problem-solving skills CORE TOOLS & SYSTEMS • ERP/CRM systems • Microsoft Office Suite (Word, Excel, Outlook) • Scheduler tool • Purchase Requisition Process PREFERRED SKILLS • Experience reading/interpreting technical drawings • Familiarity with manufacturing workflows • Bilingual communication skills LEGAL NOTICE By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at: https://www.cornerstonestaffing.com/privacy