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Under the general Supervision of the DWIHN Call Center Director, the Call Center Manager is responsible for assisting in the planning and implementation of DWIHN Call Center strategies and operations and improving call center systems and processes.
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Develop and implement monthly collection strategy in compliance with investor, insurer, client, and Flagstar guidelines, requirements, agreements, and SLA’s; set appropriate goals to tie into corporate goalsOversee, direct and develop supervisors, West Coast Collections Manager, and Dialer TeamRepresent Default Call Center with clients, regulators, and internal partners.
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The Call Center Director manages all aspects of the Call Center and is the strategic and operational leader responsible for providing industry leading, enthusiastic and effective sales and customer service.
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Provide local software and hardware support requiring complex integrated configurations in the areas of; Avaya Communications Manager and Avaya PBX (call routing, Cisco Unity Connection integration, AES, CMS, one-X), Sonus/Ribbon, LAN/WAN, VoIP, SIP.
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Detroit Medical Center is seeking a Registered Nurse (RN) Manager, Labor and Delivery for a nursing job in Detroit, Michigan. Posted job title: Manager Patient Services Labor and Delivery Full Time Days About Detroit Medical Center The Detroit Medical Center (DMC) is the leading academically–integrated hospital system in Metro Detroit, and one of the largest health care providers in Southeast Michigan.
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The Wellspring Center is a 16-bed crisis residential treatment (CRT) program in San Bernardino County, located in the city of Fontana, serving adults and older adults. Residential Case Manager, Residential Mental Health Worker.
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A front desk medical receptionist or what we call a Client Account Manager is responsible for overseeing the day-to-day account activities of our company's customers. The Client Account Manager role includes helping the company in retaining its customers.
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Under the direction of IDS Call Center Management, the Call Center Coordinator performs all tasks related to patient scheduling and pre-registration in an efficient, accurate and hospitable manner to ensure that patient, physician and organizational needs are met.
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Yamato Nursing and Rehabilitation Center - Position Purpose: The RN MDS Coordinator assists the Director of Nursing and the RN Assessment Coordinator with ensuring that documentation in the center meets Federal, State, and Certification guidelines.
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Stay updated on industry trends and best practices in virtual call center management and remote customer service. Solid understanding of call center operations and customer service principles, specifically in a virtual environment.
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Primary Objective: The Patient Services Manager is responsible for the strategic oversight and day-to-day operations of the Patient Services Department, which includes the Call Center, Referrals Department, and Patient Services Specialists across all MNHC facilities.
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Attend CE courses/webinars or hands-on training as requested by the Training Specialist or Manager Regularly attend staff meetings and one-on-one meetings with Shift Lead and Hospital Manager Share holiday coverage and on call schedule.
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Department : Capitol Hill Medical Center - Mammography - 1808. PrimaryLocation : District of Columbia,Washington,Capitol Hill Medical Center. Job Schedule : Call-in/On-Call.
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Location: Blackburn Primary Care Center - 12121 E. Burnside Street, Portland 97216 Schedule (Weekly): Variable (Monday - Friday) Schedule (Hours): ; 9-Hour Shifts SUMMARY: This is an On-Call position.
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Job Summary: The Vice President of Operations reports to and will collaborate closely with the COO to lead the Deposit Operations, Treasury Management, and Call Center teams. Minimum of 10 years of experience in operations management, with a focus on deposit operations, treasury management, and call center management.
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call center manager jobs Title: service manager Company: Xpo Logistics
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