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As our Call Center Supervisor - Customer Service Manager, you'll embrace a full-time role with a flexible schedule, operating from Monday to Friday, 7-6, and occasionally on Saturdays from 9-2.
$20 - $23 an hourFull-timeExpandApply NowActive JobUpdated 6 days ago - UpvoteDownvoteShare Job
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Minimum of 5 years Customer Service/Call Center/Dispatch experience. 2-5 years Customer Service/Call Center/Dispatch? Minimum one year of management or supervisory experience; call center or dispatch experience required.
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Job Overview:As a Service Manager at LPL Financial, you'll step into a pivotal role at the heart of our Client Success team. Analyze performance reports, including Frontline reports and various team metrics such as average handling time (AHT), first call resolution (FCR) rate, customer satisfaction scores (CSAT), and adherence to schedule (ATS.
Full-timeExpandApply NowActive JobUpdated 5 days ago - UpvoteDownvoteShare Job
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Minimum 4- 7 years of Call Center/Contact Center/Technical Operations management experience - with special focus on collaborating with HR and operations teams to maximise efficiency and effectiveness.
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MW Region: Scheduling and the distribution of work orders is completed by Customer Care Call Center.) High school graduate with basic academic and practical skills gained through school curriculum combined with one to five years of related work experience and/or training; related supervisory experience; good knowledge of home building industry preferred within scope of customer service requirements and construction processes.
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Well-qualified candidates will demonstrate experience providing staff support functions regarding managing manpower, training, recognition/performance programs and experience reading and pulling reports utilizing an automated Call Center data collection system.
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G.L. Hunt Foundation Repair is currently hiring a Customer Service Call Center Manager in the DFW location! As a Customer Service Call Center Manager, you will be developing reports that aid us in our goal to provide the best customer experience possible, using KPIs to see where we excel and where we may need additional training.
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Background in high-volume customer service leadership or call center operations. Serenity, a leader in healthcare technology, is seeking a dynamic and mission-driven Call Center Supervisor.
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Nuvolo IWMS or other ticketing/call-center dispatching software. Aids the Maintenance Manager by initiating, coordinating, and enforcing program, operation policies and procedures.
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Solid knowledge of and recent experience with inbound call center services, insurance guidelines, and reimbursement practices. Accountable for center compliance with professional, regulatory, and governmental standards of care.
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The role of an Assistant Service Manager/Lane Manager is to assist the service manager in overseeing the service department, technicians, service advisors, service call center, valet, detailers, and service lane.
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Professionals in this position should have deep CRM process and configuration expertise in SAP CX across all areas of the CRM portfolio including Lead & Opportunity Management, Territory Management, Quote & Order Management, Service Tickets, Call Center, and integration to SAP ERP/ Commerce/Emarsys/CDP/CDC/CPQ/FSM/Qualtrics/BTP. Experience in SAP FSM, SAP CPQ, Emarsys, BTP is a plus.
ExpandApply NowActive JobUpdated 11 days ago - UpvoteDownvoteShare Job
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The manager will oversee handling of call center transactions, order processing, inventory management, invoice creation, SAP data inputs, and logistics. Minimum 3 years of experience as a Customer Service Manager or related role.
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JOB Summary: The Customer Service Manager within Decco will utilize both technical expertise and interpersonal skills to manage staff to provide the highest level of service and support to internal and external customers.
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Objectives may include new distributor onboarding, training, call center management, post issue servicing, licensing, and appointment, and/or claims processing. As a dedicated Financial Institutions Relationship Manager Lead , you will manage, nurture, and grow USAA’s external annuity distribution relationships and serves as the primary relationship contact for distributors.
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call center manager jobs Title: service manager
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