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Transformation / Process Improvement Subject Matter Expert (SME)
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Full-time
- BAE Systems is looking for an experienced Transformation/Process Improvement SME who will be responsible for the delivery of transformation services and process improvement to improve the IT posture of United States Army Corps of Engineers (USACE) from its current state to a modern ITIL/ITSM-supported service delivery model.
- The Transformation/Process Improvement SME will lead the development of modern service offerings and process improvements, including, but not limited to, the development of cloud environments, SaaS, Device-as-a-Service, and automation.
- The Transformation/Process Improvement SME will review current process and recommend improvements to provide additional benefits to USACE OCIO G6.
- The role will leverage Information Technology Infrastructure Library (ITIL) best practices for IT Service Management (ITSM) that focuses on solutions that have an integrated, enterprise-wide focus to deliver shared IT services that align USACE OCIO/G-6 services with the needs of its customers and end users.
- The supported program provides enterprise IT services for USACE, including program management, IT infrastructure and shared services, general IT, cybersecurity services, engineering design, telecommunications services, emergency response, transformation, and surge/special projects capability and support.
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