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The Store Manager (SM) is responsible for managing all aspects of the business, with minimal direct supervision from the General Manager (GM), to ensure that Guests are delighted with a fast, friendly, fresh, clean, and in stock shopping experience, teaching and demonstrating core values, and supporting the GM in achieving store goals and initiatives.
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Human Resource Manager. Support and guide Team Members through career path while holding Team Members to a high standard of execution through coaching and accountability via Thorntons' Progressive Discipline Process.
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Oversee the daily execution of the Store Operating System through management of the Game Plans to deliver a consistent Guest/brand experience that enables the store to achieve performance targets and improve financial performance; ability to delegate tasks accordingly and follow up to ensure completion.
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Develop well trained Team Members by following Thorntons' training processes as prescribed while demonstrating and teaching our core values. Thorntons LLC is committed to being an Equal Opportunity Employer, and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law.
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This job description reflects an effort on the part of Thorntons and its' representatives to provide an expectation of job performance. Must be able to climb a ladder to clean windows, stock shelves, make price changes, etc.
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Assist GM in facilitating the labor model by ensuring the team is working the schedule to our standard to maintain adequate coverage for all shifts. Guest Service Representative. The SM assists the GM in maintaining a Staffed, Stable & Scheduled environment by providing a consistent Team Member experience through training, coaching, and recognition, while fostering a safety culture by Believing in Zero.
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The General Manager (GM) is responsible for managing all aspects of the business to ensure that Guests are delighted with a fast, friendly, fresh, clean, and in-stock shopping experience. Oversees the daily execution of the Store Operating System through management of the Game Plans to deliver a consistent Guest/brand experience that enables the store to achieve performance targets and improve financial performance.
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Oversee fresh food production to ensure food safety requirements are always met and par levels are maintained for a craveable and consistent offering, while growing sales and controlling waste. Exposure to gasoline fumes and cleaning products.
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Proactively identifies potential issues and works with GM to take action to avoid workplace disruptions. Daily Standing, Pushing, Pulling, Reaching, Bending, Squatting, Climbing, Walking and Lifting up to 50 lbs.
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O PeopleMatter, Workday, Reflexis. Ensure proper procedure is followed relating to safety, accidents, and incidents including reporting, investigations, and documentation. Minimum one (1) year of management in retail and/or food and beverage industries.
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The primary role of a Food Service Manager is to provide quality food and beverage products for our guests as. Prepare food and dispensed beverage products for daily service prior to rush periods as outlined on store.
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The GM is responsible for achieving performance targets, providing craveable food and beverage offerings in a food safe environment, and improving financial performance year-over-year through the Plan to Win Strategy and demonstration of core values.
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