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The Key Account Manager - Transplant (KAM) is the liaison between Takeda and transplant centers within their designated territory. Conduct account management at all transplant centers within the assigned territory, foster confidence in Takeda's holistic approach to engagement, and assist with on-going service and support as needed.
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Collaborate with cross-functional colleagues to communicate status updates on account issues/trends within their territory. Account-based sales (e.g. hospital, health system, infusion centers and large group practice) experience or experience within rare disease developing centers of excellence or working with comprehensive care teams in a holistic diagnosis and support model.
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Develop relationships with Executive Level, Operations, Financial, and Pharmacy based personnel within each of the transplant centers in their territory. Develop and execute strategic and tactical account planning, such as uncovering needs, stakeholder / influence mapping, identifying / prioritizing business goals, helping define value propositions, delivering value propositions developed in collaboration with marketing and managed market teams, developing tactical plans, etc.
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Be an agent on behalf of assigned customer segment to educate home office personnel on relevant therapeutic account information. Attains sales goals and objectives by delivering Business Objectives and prescriber growth, as well as other key metrics in the assigned Territory.
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Experience with buy & bill product selling/account management. Develop relationships with Thought Leaders and leverage relationships with clinical experts to apply at account levels to educate and inform therapeutic processes and protocols at an institution level.
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Travel (%) depends on the needs of the customer and business and where the candidate resides within the territory. Develop a comprehensive, territory-specific business plan which includes strategies and tactics aimed at achieving corporate objectives.
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Job DescriptionAbout the role:The Key Account Manager – Transplant (KAM) is the liaison between Takeda and transplant centers within their designated territory. Prepare and present account business plans to management as appropriate.
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