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We are seeking a talented Customer Success Advocate who will be able to present the company and products in a professional and convincing manner. This is thanks to our excellent customer service as well as to several award-winning product lineups, including the Xpanel HMI series, PLC and PLC-S series, Xpanel Hybrid, UltimateAccess SCADA software, and industrial PCs.
$50,000 - $60,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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TicketManager serves a who's who of global brands including Fortune 500s, local businesses and even the NBA and NFL. The Customer Success Manager will support our Revenue team on assigned Enterprise and SMB accounts to promote high levels of customer satisfaction and adoption.
$80,000 - $110,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Thorough, thoughtful approach to driving customer escalation/enhancements, driven by a passion to address the entire client lifecycle (sale, onboard, adopt, optimize, grow, renew), proven experience with selling/negotiating and renewal, approaches clients with a proactive strategy for client success, solid presenter (not a slide reader) tying data to outcomes, recommendations and values.
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Manage the strategy for developing relationships, serving as the primary point of escalation for the Customer Success team, and oversee the enablement of programs. · 10+ years of experience in customer success in a B2B SaaS company.
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The Mid-Market Customer Success Manager is tasked with working with our growing customer base and working closely with cross-functional partners to deliver clear value, retain and renew customers while unlocking growth and expansion opportunities.
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The Sr. ITAM Customer Success Manager (SR. CSM) is responsible for managing, expanding and renewing contracts with SHI’s customers. Sr. ITAM Customer Success Manager. The position reports to the Manager – ITAM Customer Success and ultimately to the Director of ITAM Customer Success.
ExpandApply NowActive JobUpdated 7 days ago - UpvoteDownvoteShare Job
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Work closely with Sales, Customer Success Manager and/or Project Management for account creations, project deletions and best practices. Minimum of 7 years of experience in Customer Success or Field Sales, with a demonstrable track record of success in such roles (Evidence of success achieved in key customer accounts is mandatory.
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Work closely with Sales, Customer Success Managers, Customer Success Specialists and/or Development to ensure appropriate follow-up. Coach and mentor other Customer Success Managers.
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Due to steady and ongoing growth, we are now looking for an experienced Customer Success Manager in interpretation and translation to expand our U.S. and international client base and market.
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Critical to success in the position will be the development of multi-contact and multi-level relationships within the customer account, including C-level sponsorship. The SR. CSM will join the IT Asset Management department (ITAM) and will be the principal point-of-contact for an allocated set of SHI key customer accounts.
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This role requires a strong leader with experience in customer success for software companies, particularly with a focus on B2B clients. Proven track record as a customer success leader in enterprise software.
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The Customer Success Manager is responsible for building effective relationships with current customers and for maximizing the customer lifetime value within the assigned portfolio.
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We are seeking a seasoned, intelligent, and results-driven Vice President (VP) of Customer Success (CS) to join our team. Proven executive experience managing renewals/customer success at a Series B to Series C+ startup that has grown from $10M to $50M ARR.
Full-timeExpandApply NowActive JobUpdated 6 days ago - UpvoteDownvoteShare Job
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Complete responses to RFIs/RFPs/RFQs for ITAM services and ServiceNow licenses within allocated customer base. Create customer proposals and statements of work for ITAM services. Excellent sales & customer relationship skills.
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SHI Sr. ITAM Customer Success Manager Montpelier , Vermont Apply Now The Sr. ITAM Customer Success Manager (SR. CSM) is responsible for managing, expanding and renewing contracts with SHI’s customers.
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Title: customer success Company: Tadaweb
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