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The Customer Success Manager will support our Revenue team on assigned Enterprise and SMB accounts to promote high levels of customer satisfaction and adoption. Previous customer service and/or Customer Success experience preferred.
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About the Role Each and every day the Customer Success team works to ensure that our clients are maximizing the value they are receiving from Loop. You will handle client onboarding, training, provide client support via email, phone and in person meetings, and be responsible for renewals.
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3 years of experience as a Customer Success / Account Manager for a complex product / SaaS company. The Enterprise Customer Success Manager (CSM) role is part of our North American Customer Success team.
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Proven experience of a minimum of three years in a Customer Success, Account Management, or similar role. As a Customer Success Manager at Ascend, you will play a pivotal role in ensuring the success and satisfaction of our valued charity clients.
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The Customer Success Specialist (CSS) is part of the UPshow Customer Success team and manages UPshow’s SMB customers and supports its enterprise-class (large) customer base.
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The Customer Success Manager will be responsible for driving customer success and retention. Analytical mindset with experience using data to drive decisions and improve customer success.
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In addition, the CSDT will need to establish themselves as a Customer Success services trusted advisor with our clients and also with our internal client partners/account managers.
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The Strategic Customer Success Manager is tasked with working with our largest customer accounts, and orienting our GTM machine around them to continue to unlock growth at breakneck speeds.
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The Customer Success Manager is responsible for building effective relationships with current customers and for maximizing the customer lifetime value within the assigned portfolio.
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Recurly seeks a Customer Success Manager that is a master relationship-builder and dynamic communicator with a track record of successfully building rapport with client partners. As a Customer Success Manager, you will be responsible for everything about your portfolio of customers after the initial sale.
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Work closely with Sales, Customer Success Manager and/or Project Management for account creations, project deletions and best practices. Critical to success in the position will be the development of multi-contact and multi-level relationships within the customer account, including C-level sponsorship.
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Customer Success Management: Manage your book of business ensuring strong customer health, adoption to achieve gross-and-net retention revenue targets, and identify upsell opportunities to pass to our account development teams.
$90,000 - $100,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Previous experience of working within account team structures, having regular collaboration & focus on customer success & owning measurable impact. Senior Customer Success Manager - Retail & Hospitality.
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Experience in at least one of the following disciplines: Customer Success Management, Professional Services, Technical Project Management, Account Management. Glean is looking for a talented Enterprise Customer Success Manager to join our rapidly expanding, venture-backed startup, to support and grow our largest & most strategic customers.
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If so, the Assistant Store Manager position at Serv-U-Success may be the right job for you. Maintaining the presentation and on shelf availability of dry grocery product represented by Serv-U-Success.
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customer success jobs Title: account Company: Skilljar
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