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Work collaboratively with all levels of business stakeholders to drive global initiatives and strategies for adopting Automation Capabilities (RPA, Workiva, Dodeca, workflow tools, Process re-engineering) and lead the execution of automation solutions that optimize Finance function of AIG division.
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The Senior Customer Success Manager is responsible for developing and expanding customer relationships with the company’s most strategic accounts, to promote successful adoption, retention, and loyalty leading to a successful renewal and a world class white glove customer experience.
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Due to our strong global growth and recent private equity investment from Vista Equity Partners, we are looking for an experienced and tech-savvy Customer Success Manager to join our talented and growing Customer Success team.
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Job SummaryThe Sr. ITAM Customer Success Manager (SR. CSM) is responsible for managing, expanding and renewing contracts with SHI’s customers. The position reports to the Manager – ITAM Customer Success and ultimately to the Director of ITAM Customer Success.
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As part of the account team, you will work closely with your Customer Success Manager (CSM) to define the strategic roadmap for your customers, to allow retention, renewal, and expansion of their Dynatrace relationship, and serve as a liaison between the customer and the Dynatrace Support and Product Management teams.
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Due to steady and ongoing growth, we are now looking for an experienced Customer Success Manager in interpretation and translation to expand our U.S. and international client base and market.
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Ultimately, the Customer Success Manager will play a critical role in ensuring Dexterity's customers are successful in their use of robotics, helping to transform the world through breakthrough technology.
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Experience of Customer Success spanning across: Strategy, Experience Design, Digital Channels (Web, Mobility, Portals, Collaboration), Integration & Process Automation (Integration, APIs, Modernization, BPM, Automation), Marketing & Commerce (Digital Marketing, Commerce, Marketplace), Emerging Digital Technologies (Immersive Services, Cognitive Contact Center) Good understanding of the BFSI/CMT industry.
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You have at least 3 years of experience serving as a Customer Success Manager or Account Manager for a Software-as-a-Service (SaaS) platform. How many years of experience do you have serving as a Customer Success Manager or Account Manager for a Software-as-a-Service (SaaS) platform.
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The Strategic Customer Success Manager is tasked with working with our largest customer accounts, and orienting our GTM machine around them to continue to unlock growth at breakneck speeds.
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The Customer Success Manager is responsible for building effective relationships with current customers and for maximizing the customer lifetime value within the assigned portfolio.
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We are seeking an outstanding Client Success Manager to join our team to maintain a complete book of post-sale Podcast and Digital business. This Client Success Manager will have the opportunity to think strategically and help support the development of key growth areas for iHeartMedia, and team with sales, client partnerships, pre-sale sales development, social, programming, creative production, research, ad/pod operations & inventory management to ensure smooth campaign management.
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Recurly seeks a Customer Success Manager that is a master relationship-builder and dynamic communicator with a track record of successfully building rapport with client partners. As a Customer Success Manager, you will be responsible for everything about your portfolio of customers after the initial sale.
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The VP, Customer Success will have responsibility for leading the North America CSM team. VP, Customer Success. The Customer Success Managers (CSMs) are the customer’s advocates and champions throughout their journey with Genesys.
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Under the general supervision of the Digital Sales Manager, The Client Success Manager will be responsible for directing the needs of the digital department, along with providing project support to the digital team.
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Title: customer success specialist Company: Showcase Idx
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