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Customer Experience Director. - Collaborate with marketing to recommend user research including utilizing predefined customer personas to create task scenarios and usability test plans.
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The Director of Customer Experience(CX) is responsible for the strategic leadership and tactical execution of our CX department. + Identify and solve gaps in current customer experience across DTC marketing and commerce channels.
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We are seeking a Director of Product & Operations, Customer Experience to lead our Customer Support and Moderation teams as well as lead Product initiatives related to internal tooling and Trust & Safety.
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Were looking for a Cash Applications Clerk to join our Accounts Receivable and Collections team to apply customer payments to customer orders in a high volume, fast-paced environment. Critical skills include familiarity with accounts receivable processes, troubleshooting skills, strong Microsoft Excel skills, and the ability to interface effectively with operations and customer service departments.
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Establish the Director of CX role as a key driver of Customer experience excellence within the organization. As the Director of Customer Experience, you will have the opportunity to transform our customer service organization from one that receives consistently high CSAT Scores utilizing traditional customer service tactics and technologies to one that will provide world-class, customer journeys and experiences and outcomes utilizing the latest AI and related technologies.
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The Account Director, Customer Success sits at the center of Collage’s efforts to design and implement customized value plans for each client which fully leverage our cultural research & insights and our SaaS data & analytics platform.
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To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action (OEO/AA.
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Associate Director, Customer Experience - CNS. The CX Associate Director will ensure that all Digital/CRM activities align and integrate well with the existing Digital/CRM multi-channel ecosystem.
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Minimum of 3+ years automotive Fixed Operations Director and/or Service Director/Service Manager experience. A minimum of 3+ years automotive Fixed Operations Director and/or Service Director/Service Manager experience is required.
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We're opening Ned's Club Washington DC in Summer 2024, and the Membership Director is crucial to ensuring our success in this exciting new market. Membership Director at Ned's Club Washington DC.
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COMMUNICATIONS & PR MANAGER: The Communications Director role encompasses three areas: Client Service, Content Generation and Project Management. The Communications Director will also be responsible for managing news media relations.
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Empowers employees to provide excellent customer service. Ensuring Exceptional Customer Service. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality.
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In this role, the Creative Director will work with and inspire the creative team through innovative creative strategy, ideas and design output. Help develop a compelling vision for video and photo content alongside Sr Photo Art Director and Brand Marketing Director.
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We are currently looking for a compassionate, hard-working, and self-driven licensed Funeral Director with a strong work ethic to become a part of our professional Funeral Service team. A Valid State Funeral Director license.
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We are seeking a data-driven and process-oriented Director of Customer Experience (CX) to deliver an exceptional support experience and continuously improve our end-to-end customer experience leveraging customer feedback and insights.
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Title: director customer Company: Saastr
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